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January 2024 by kate f
Staffed by a bunch of children. The true adults need to be brought back. Gossipy school girls that “think” they know fashion. I once was a regular, no more.
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December 2023 by Dallas Bowles
One of my favorite places to go for some retail therapy. They only take brand name, in style, and great condition clothes. Get that luxurious feel of a shopping spree and save your wallet! They also have a rewards program and often have deals!
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November 2023 by Mary D.
What a humbling, humiliating, and disappointing experience. I took in several Loft, Michael Kors, Anne Taylor, and Talbot blouses, sweaters, skirts and jeans, and they did not take any of them. Some of the items still had price tags on them. I give up! They said my items were similar to items they were having trouble selling. Won't be back any time soon.
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June 2023 by NewlyRed
Not worth selling too. I brought in 3 brand new Lululemon dresses and a pair of brand new brooks. $26..... come on guys.
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June 2023 by Kim Stansell
Great prices! Good selection!
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April 2023 by Garlic Girl
Just like another post said, friendly, informative, professional, and helpful. They also have many good quality clothes.
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April 2023 by Kathleen Dickerson
Nice selection of higher priced used clothes, purses and jewelry.
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March 2023 by Angela Ball
This is by far the best location to visit!! You will get the customer service you deserve. Staff is super friendly and fun:)We always have a pleasant experience here.Can’t say that about all locations! Nice job team ??????
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March 2023 by Kelly Martin
There was a lot of chit chat and cutting up behind the counter instead of helping customers.
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January 2023 by Mindy H.
Clothes Mentor is my main place to buy my wardrobe. Great prices on adult ladies clothing used or new, often name brand. The store is organized by size and color rather than brand name- which makes shopping easier. Shoes & hand bags are sold here as well. The store is connected with Plato's Closet. Each location buys clothes if you are cleaning out your closet: Fields Ertel, Hyde Park, Beechmont locations.
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January 2023 by Jessica H.
Great store with good customer service! Lady that helped me was very nice and personable. So much better than Plato's!! Store is big, clean, and well organized with good quality clothes. They also gave me way more money for my clothes than Plato's ever has!
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November 2022 by Jeannine Teegarden
Cold and uncomfortable. Over priced on worn clothing and footwear.
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November 2022 by Betty Brockman
When you go to close mentor they pick and choose what they want to buy which is their option.... But they're rude and inconsiderate they wait till you leave the store and then they text you after you've been in there waiting on them and anytime you go in there they're nasty and they're rude you take name brand stuff in there they don't buy it but they buy off-brand stuff and some of the stuff ....I see in the store is nasty and it needs laundry. But you can go to Westchester or Anderson and they treat you with respect and purchase what you want to sell no questions asked very considerate this is the nastiest rudest place in Mason Ohio I've ever been in in my life .
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October 2022 by Katie Fishback
Ah just edited my original post Bc I flipped through other reviews and saw how a rep responded on one apologizing for experience and saying they typically offer sellers about 1/3 what they’ll put on floor for. Not true - like ever. The associate tonight was proud to tell me one of my almost new athletas or spanx leggings would be put out for $39.99, and they were going to give me a whole $5! That’s .. not a third a third would be about $13. It’s an eighth. This is consistent with 10 years of selling to this place. I sell to declutter to upgrade or to pay bills if I am lighter on $$. Ugh! Don’t lie clothes mentor ! I’ve never seen a THIRD!Rather buy here than sell! Have found great items again and again. The buying experience kind of sucks “$1.90 to $4” per item .” Not really worth it. I had lulus , champion , adidas,free people, athleta, altared state, Nordstrom brands and etc in my items. Some I just bought from them 2 weeks ago. Depends very much on who your buyer is. And “seasonal” or not but personally I’ve brought the exact same stuff back two days later and had it all bought! Weird. Worth checking out for finding a few items at an affordable price if you’re on the shopping side . If you aren’t already familiar with how they work and are selling for a 1st or 2nd time you will be really disappointed. 3/5
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September 2022 by Annie Marie
They are really friendly and nice. They have bought some of my items and I’ve purchased from them I like this location and west Chester both awesome!! Thank you all for kindness and excellent service! Lisa
