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April 2025 by Yolanda Dixon
My person made sure I understood everything in detail
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March 2025 by E. Renee
Erica Moore at COPFCU was incredibly kind and patient while assisting me with setting up my account after a website issue. She took the time to explain services, guide me to benefit information, and ensure I felt informed every step of the way. I appreciated her attention to detail, especially when she reconfirmed my consent before running my credit. Her knowledge and professionalism made the process smooth and stress free. A pleasure to work with. Thank you Erica!
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February 2025 by Howard Grant
COPFCU continues to serve its members like no other. For the past 25 years, they have met all my financial needs with exceptional service. Thanks Diane!
Their customer support is truly second to none. If you're not a member, you're missing out! Thank you, COPFCU, for your continued excellence.
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January 2025 by Aron Bailey
I had a wonderful experience with Heather, she was such a huge help with helping me finish opening up my account with COPFCU, she answer all my questions and gave me the best understanding of everything that I needed to know she was awesome 😊.
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January 2025 by Angela Hilton
I very much appreciated the help and support from Diane whom went above and beyond in assisting me with a transaction.
Thanks Diane!
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August 2024 by Charlene Tegeder
Absolutely the best! Everyone is so personable. The loan process was quick and easy. Thank you Diane for your help! Truly banking on a first name basis.
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August 2024 by Muneca Rosa
Was fast and easy.Ms.Diane L. Was awesome. We had nice conversation about my goals and how copfcu could possibly help and what were available options to consider going forward.Everything including my entrance to the credit union and the teller quick friendly response and directions were top notch. I will be with copfcu for years to come.
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July 2024 by Larry Stone
Great Team, my Loan Officer is Very Professional, Diane Longbons. I can count on her to answer any questions I may have.
She returns calls promptly.
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July 2024 by al staples
Always very pleasant
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July 2024 by Melissa Kilday
I have always had the greatest of experiences with your credit union... I tell all my young officers to go to you as they navigate financial adulting... My loan representative was amazing and friendly and it came through quickly and easily to get me through my need. Thank you all for your helpfulness and kindness.
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July 2024 by DAVID OSBORNE SR
Excellent customer service! I have been a member for about 30yrs and any financial assistance requested I am always greeted with great service and support again thank you 😊
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July 2024 by Angel Martin
Excellent service.
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July 2024 by Emily Vriesman
Keyana was kind and knew exactly what she was doing!
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July 2024 by Mike Ketteler
Diane is absolutely wonderful! I’ve called so many times over the past few years with questions and issues and she is always available and patient! She answers and resolves them quickly! The vehicle loans I have done have been such a quick and easy process I don’t know why I would go anywhere else!
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May 2024 by david collier
Today I spoke with Erica Moore she was absolutely great.Ms. Moore was very professional , she answered all my questions told me she will call me back with the information I needed and she definitely did and really want to thank her for her GREAT CUSTOMER SERVICE.
