CosmoProf is known for its friendly and helpful staff, with many customers praising the pleasant and caring service they receive. One staff member, in particular, is described as exceptionally helpful and sweet, making positive experiences for customers. However, some customers have noticed that the store offers limited nail products and seems to be phasing them out altogether. While most employees are kind and welcoming, there is at least one staff member who appears rushed and less engaged during interactions, which can affect the overall experience. Overall, the store maintains a good reputation for customer service despite the limited product selection.
The only thing is they don't have a lot of nail products at all. it looks like they are fading nail products out altogether.
December 2023
Omg! Nicole is exceptionally helpful and sweet. I wish all customer experiences could be like the one I just had. Sadly, not a lot of people care in this day and age, it’s so refreshing to meet someone that does. Wanted to give her the credit she deserves!
November 2023
Omg! Nicole is exceptionally helpful and sweet. I wish all customer experiences could be like the one I just had. Sadly, not a lot of people care in this day and age, it’s so refreshing to meet someone that does. Wanted to give her the credit she deserves!