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November 2023 by Greg Cheddy
Don't come here they'll just raise your rent after a month
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November 2023 by Nick W.
My rent started at $60, then after a couple months went up to $80 without being told. Then recently I got a letter saying they were going to raise it to over $100... Over $100 for 10x5 unit... if you go on the website it has new units 10x10 for $80... less than they're trying to make me pay for a 5x10. They don't gaf about they're loyal customers all they want is your money.
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September 2023 by Brenda Suttle
Was an amazing experience love the video of what would fit in the space because I honestly didn’t know how big I needed. I love the interactive call and the live help was so helpful and made it an easy process ❤️❤️❤️
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June 2023 by kevin Quatman
I rented a 10x20 unit shortly after Covid broke out in 2020 when the original company was Cubesmart. They were wonderful! Then Public Storage bought out my rental space from Cubesmart a little over a year ago. Since Public Storage has owned my unit I have seen my cost of my unit go up by $128. That $128 increase is over the last 9 months. Two, yes two $60+ price increases in nine months. What a ridiculous way of taking care of your clients who have had personal issues and life changing situations. Public Storage takes full advantage of people. I met many people who have recently moved out of their units all for the same reason. I’m told they only raise you once a year. I have met a lady who was hit 3x on 12 months, myself was 2x in 9 months. All at $60+ increases. Will never ever use this company again. When I complained k was told a 10x20 unit is $336 on todays market. When you speak with other storage units their jaws drop when I tell them that. Just got me the same size unit elsewhere for $128.00 for 6 months then it will be $170.00 and no higher after that I’m told. Don’t use these people!
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June 2023 by Frank Little
Tellessia was competent, friendly and helpful. This is our second unit. Very clean and super modern.
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June 2023 by Brooke Carvin
Tellessia was amazing at helping us finding our unit and all of the details that we needed for a great experience. Thank you
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June 2023 by KERRY ILES
Thank you Tellessia for the wonderful service. You have made my experience with Public Storage pleasant.
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May 2023 by Kimmie G
Two thumbs up! The space is exceptionally clean and Manager, Tellessia made checking and understanding procedures a breeze.
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April 2023 by Cary Hartness
Outstanding customer service. Truly above and beyond. We really appreciate solid employees like Tellesia who helped us when we really needed it! Thank you!
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March 2023 by Mike L.
Only had storage space for about 2.5 months. Rent started at $129 already up to $200. They will say they sent you a rent increase letter but no letter was ever received. Excuse was "based on national averages" I doubt the national average increased that high of a percentage in 2 months. Also the entering and exiting is very annoying. Has to all be done on bluetooth over your phone and their technology sucks. Elevators stink and dirty ALWAYS. Do not rent here, everyone pays a different amount they just increase by a percentage every month. Usually about a 40% increase. Move out date is scheduled.
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January 2023 by Gary Rump
Tellessia was more than helpful with my needs with getting moved into a unit. She answered every question I had in detail. As well as giving me a tour of the facility, to show me the location of potential units.
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January 2023 by Christy Stultz
I had the best experience w Tellessia. She was very friendly, Professional and just all around nice!!!Hard to find these days.Highly recommend this location.
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January 2023 by Cindy Chizewick
Tellessia is ALWAYS helpful and goes the extra mile EVERY SINGLE TIME! I would recommend this place just because of her.
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January 2023 by Mark Snyder
Clean and organized facility. Tellessia was exceptional - very knowledgeable and accommodating.
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October 2022 by Sherry Harris
Very clean well kept facility. Tellisha in the office is very kind and helpful. Overall great place if your looking for a clean storage facility. It closes a little early I think. But can work with that.
