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November 2023 by Patricia McHugh
Chase has been awesome and dedicated to helping me, always with a smile and joyful. She is very attentive to making sure I have everything I need; including my credit card that I had on her desk top!! She wanted to be sure that I didn’t forget it!! Your facility is clean and the signs, ‘Elevator…’ have been a great assistance. Thank you all!
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September 2023 by Dionne Grace
Awesome awesome customer service. Terrance and Chase both were patient with me. I made the mistake of selecting online a 10x3. I got to the location 10 minutes before closing. Terrance took his time to show me the actual size of the storage unit prior to me paying. I switched immediately to a 5x8 unit. Chase she was so professional she explained everything to me. They both had awesome and professional attitudes. The area was clean and well lit!I liked the fact that everyone is able to see the security cameras in the lobby. I definitely would recommend this place if you are in need of a storage unit .
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August 2023 by Thomas Munson
Terrance and Chase were very helpful,knowledgeable, pleasant people to work with this was a great experience and opportunity to see how Cube Smart does business the right way
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August 2023 by Trisha Bateman
Chase and Terrance are the best and I am glad I chose Cubesmart. Thank you making it easy for me.
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June 2023 by hope dean
The African-American female manager was wonderful. She's very professional, friendly, and made my moving experience less stressful.
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May 2023 by Bonnie Shortkutt
They were so wonderful they made me feel comfortable and I'll refer anyone to those guys I really appreciate them
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May 2023 by susan kuerze
Super friendly staff. Clean facility.
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May 2023 by Terry Lucus
The lady that was in there was fantastic! I had to get two XL lockers to basically put everything that was in my house in storage. She offered the Person and myself who were moving all the stuff, a cold water bottle, and was very pleasant! Would recommend storing your stuff here!
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May 2023 by N Chelle Wise
This is the BEST storage facility I have ever dealt with. Chase and Terrance are awesome representatives for this company. Whenever I need them they are available and ready to assist.The facility is always clean,secured and the dollys are always available for use. The cost isn't bad.The service is above and beyond.The indoor storage is awesome.I was moving out and still needed storage for some items, I restarted another storage unit. I live atleast 20 miles away now but I couldn't image storing my things anywhere else and with the convenience of autopay that makes it even better. No worries about getting to facility for monthly payments. I highly recommend this CubeStorage on Glenway and many many thanks to Chase and Terrance.
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May 2023 by Krista McAlpin
Chase was very helpful and friendly. Excellent service.
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April 2023 by Zina West
Chase and Terrance are the best. Every time I come in they acknowledge me by name. They both are very professional, knowledgeable, kind (offering me water) and helpful. I trust that my items are safe and that I'm safe when entering my storage unit. This experience has been one of the best customer service experiences in a long time. Thank you Chase, Terrance and Cube Smart!
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April 2023 by Ann “Annie” Brock
Moving in today. Does not offer truck rental but did offer a nice promotion off your first month, etc. Friendly staff. Clean building. Everything looks and smells brand new. The online registration process was very simple, which made even less contact with the customer store rep. I would recommend this place so far! ?
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April 2023 by ricardo watkins
Here in Cincinnati, the cube smart where Terrance and Chase work at on glenway ave. are very, very mindful of me and my wife's needs and helpful when we may need questions answered. Definitely professional and great attitude.
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April 2023 by Rozi Lewis
I love when someone cares and are nice and professional. Terrance really took the time to make sure I understood everything. The facility is really nice and clean. I definitely appreciate that. Thanks Terrance and cubesmart!!!!!! Cubesmart Glenway
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April 2023 by Russell the truth
What a great experience I had at the new glenway location, both Chase and Terrance was AWESOME, was quick in everything they did,I didn't like the first unit so they quickly accommodated me with a better closer unit, process was simple and quick, place was clean and nice access was easy..., definitely recommend this facility to everyone