CVS, a local pharmacy in Mt Lookout, is praised for its outstanding customer service and knowledgeable staff. Customers highlight the warm and genuine welcome they receive, particularly from an employee named Cat, who goes above and beyond to assist them. The pharmacy is described as having a "small town-feel" and being easy to reach, with a wide range of products and prescriptions available. The pharmacists, such as Rich, Kerry, and Valerie, are highly commended for their professionalism, friendliness, and ability to cater to customers' specific needs. While one instance of rude behavior from a staff member was noted, the overall reviews emphasize the pharmacy's exceptional service and its ability to make customers feel valued and satisfied.
Love this location. I switched from other CVS locations because of the customer service. Rich and staff are awesome.
July 2024
It is my pharmacy for more than 20yrs. I feel treated like family not just as a customer
October 2023
Rich is friendly and knowledgeable with years of experience. Someone in the pharmacy staff was extremely rude over the phone otherwise I would give 5 stars.
