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February 2024 by Jordan Miksch
Called the pharmacy as the mail order pharmacy I now have to get my prescriptions through requires that the current pharmacy call a help desk to give the current prescriptions. The pharmacist that answered the phone was extremely rude and condescending. Stated that “that’s not how that works”. I worked in a retail pharmacy for 3 years before my current position and understand that this is not standard, however if a patient asks for help, you help them. He then hung up without offering any other solution. I will not be going back. AVOID AT ALL COSTS.
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January 2024 by hackdog69
the worst service ever, stay on hold forever and they hang up on you..
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January 2024 by Niki Kiser
When I do check out at cbs at the cashier they were on their cellphone while working that is so rude and disrespectful
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November 2023 by Dianna Wykoff
Helpful!
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October 2023 by elizabeth cameron
The pharmacy should be avoided. Their computer system is messed up and even though I registered and signed up and already had one vaccine there, they still had a wrong phone number and address for me. I will never go back. The pharmacist (young Indian woman) didn't even come forward to talk to me.
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July 2023 by David Nguyen
Pharmacist answered my not so straightforward questions and was really helpful and friendly. He was awesome!
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December 2022 by Taurus Situations
Bobbie is AMAZING! Thank you for always helping me when needed! Always on time! Fabulous customer service is always given!Also shout out to the manager Ernie! He also is fabulous!
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October 2022 by Brent W.
I had a basket full of items to pay for and there were only self- checkouts- no humans to help. The checkout machines must have been acting wonky, because there waa a backup of confused customers. No thanks - I want to deal with people, not do someone's job for them. Left my basket full of items and walked out. I'm done with this place
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October 2022 by IC Sparkles
Bobbie is AMAZING! Thank you for always helping me when needed! Always on time! Fabulous customer service is always given!Also shout out to the manager Ernie! He also is fabulous!
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September 2022 by Lauren A.
Despite other reviews, I can tell you this CVS has the kindest, hardest working employees and management. I'm here multiple times a week and have built friendships with the wonderful people who work here.There have been times I've witnessed them being treated horribly by entitled customers. The staff (from all my experiences) has always treated them kindly and worked to resolve any issues.Gold stars all around!
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August 2022 by Sarah Berning
Update your hours! Only open til 8 on Sunday contrary to what google says ?
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July 2022 by Suave House
Never had a problem here, I think the 1 star reviews are BS. If you have to wait an extra 5 or 10 minutes, deal with it- there is a labor shortage.The hours of operation are not accurate on Google
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July 2022 by Monte Lykins
Twice now I’ve gone here and they have closed 10 minutes early. I don’t understand why they don’t change the store hours. It’s not that big of a deal, just don’t lie to people.
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June 2022 by A R
The workers are rude. They don’t want to work, you ask for their help and they roll their eyes. They also will close early and not let anyone in way before they’re supposed to close
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March 2022 by Dan Heider
By far the WORST pharmacy I’ve ever delt with!! I can’t even put into words how upsetting this cvs on Madison rd. (Oakley) makes me. Numerous times I’ve delt with rude, unconcerned, extremely lazy individuals. I have several health concerns I deal with and the amount of disrespect and absolute ignorance is UNACCEPTABLE!!!