The Dakota Watch Company is a popular destination for watch enthusiasts, offering excellent service and a wide selection of timepieces. Customers praise the knowledgeable and patient staff, who provide exceptional assistance with battery replacements, wristband sizing, and even reviving old watches. The business is known for its convenient location, just past the food court, and its reasonable prices. Customers consistently leave satisfied, with one describing the experience as "amazing" and another noting that the staff "did not rush me at all and was so patient and kind." Overall, the Dakota Watch Company is a reliable and customer-focused business that delivers a top-notch watch-related experience.
Great service! Got a watch for Christmas but needed the wristband sized. In and out no problem. Friendly and knowledgeable staff.
November 2025
James and Chris helped with two old watches I picked up in Japan. I wasn't expecting much but they got them working and fitted in less than 30 mins! Thank you!
November 2025
Fixed my Shinola metal watch band and replaced the battery in 5 minutes while I waited for a super reasonable price. Thank you!