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February 2024 by 3merald
Employee threw a baseball bat at my ankles.
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November 2023 by Leigh L.
the worst service. the staff is rude and unhelpful. so sad that our youth either isn't being trained properly or truly don't care about work ethic.
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September 2023 by Jeffery Westerman
Outstanding selection of Bengals gear for all ages.
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September 2023 by Steven Vineyard
Joke of an establishment. Good luck finding anyone who can help you
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September 2023 by Bearcat
Great inventory and nice staff.
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June 2023 by Samuel Henry
Tons of staff but they all seem to be avoiding customers. Wait 15 minutes and we had to hunt down someone. Got a pair of cleats , tried it on, and the staff had already disapeared. Rinse and repeat.
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March 2023 by Josh M
I go here for golf equipment and they have all the name brands except the putter brand i use they have one Evnroll putter but thats okay there selection on other equipment and pricing is fair and the staff is helpful.
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January 2023 by Ryan Gandy
Absolutely, positively the worst customer service I have encountered for a retail store and that’s saying something. Ordered a pair of J’s for my son for Christmas and paid online to pick them up same day; didn’t get an email and was not contacted by anyone from Dick’s, so I did the hard work and called customer service several times only to finally be told by the store they didn’t have the shoes (even though I had a confirmed order). The best part is I called 4 different customer service associates who all claimed they couldn’t release the hold on my credit card because the order couldn’t be canceled (???) and the last associate I spoke with “promised” to call me back (never happened) to verify that he released the hold on my card. I have never had this much trouble with ordering and I have never been ignored or passed off onto other customer service associates like I was with Dick’s. @dickssportinggoods refuses to make it right, so I will no longer shop at this retailer and I promise I will make sure everyone on and offline knows how exceptionally terrible this company treats customers. If you do something wrong, you make it right, or I make it a mission to constantly post bad reviews until it is made right. Merry Christmas!
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January 2023 by Adrienne Henley
Was my 1st time in there shopping. I would go back after the holidays. It was very crowded in there.
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January 2023 by Rick Villier
Large store with huge selection. Won points for having USMNT soccer items.
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November 2022 by Elizabeth Johnson
Had hard time finding Bengal gear.Then found it as we were ready to leave.
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June 2022 by Richard Maples
Your store is worthless when it comes to slowpitch softball bats. You literally only had 1 bat to pick from and it was a cheapo one. I am so happy I drove 45 mins for nothing.
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February 2022 by Bree Clubb
Great customer service. Didnt have women's tactical boots that I came in for. No fault of the employees of course.
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January 2022 by Rachael Hardy
Came in to do an EVEN exchange with a receipt for a pair of shoes bought two days ago. Was told we would owe “taxes” on the item. This was a gift with an even exchange no amount should be owed. While only a few dollars the person who received this gift shouldn’t need to spend any additional funds. The manager SIMONE came over- she said she couldn’t do anything. When we walked away she didn’t realize my mom was at the cashier next to where we were. She said we were poor and that we were only doing this for $1.35 and said “good luck” to the other associate. She should NOT be a manager and learn to keep her poor customer service comments for behind closed doors. Called customer care who stated this entire situation shouldn’t have occurred and an even exchange is possible. Train Simone and her staff, maybe fire Simone….
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December 2021 by Sean C.
As a first time golfer, Danny was phenomenal. He took the time to walk me through what clubs to start with and more importantly took time to show me a few pointers on form to get started.It was a great experience and would highly recommend this location for any golf purchases.
