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March 2024 by John P.
Received coupon in mail for free sleeve of Taylor Made golf balls. Went to golf section in store and was immediately told by associate that they don't have them and never will have them. When I inquired about the flyer I was told to call corporate. I cracked a joke about calling the Attorney General ( it was a joke) and the associate really escalated his attitude and was rude. Was told that most stores never received the golf balls. The " coupon" was only to bring people in. He gave me a customer service number to call and complain. In my opinion this is fraudulent advertising and the combative sales person only added to the frustration.
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January 2024 by Ron Watkins
Walked in couldn't find what I was looking for. The only employee's I saw where at the check out wich were by the exit and what I wanted was on the other side of the store so I left and got what I needed at Walmart
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January 2024 by Amanda Kimberly-Huffman
I had the sweetest cashier and possible trainer. Regardless they were a team and so helpful! It's the holidays and every store is overwhelming. People aren't always at their best, this time of the year. I know I was feeling it. Those young girls went out of their way to be kind and caring. It's much appreciated!
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November 2023 by Mel K.
Great place to shop for sporting goods...I'm just not that type. Lol
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October 2023 by Matt Holt
I have been a long time customer of Dick’s Sporting Goods in Eastgate Ohio. There is someone I’d like to recognize. Emily Justice has always been so helpful kind, and professional. I am a retired US Navy Specialists. I know when people care and when they don’t. Emily takes pride in her work. She is not only good with me, but other patrons as well. If I were in a leadership position with Dick’s, I would definitely use Emily Justice as example for the entire team, staff etc.
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October 2023 by Kimberly Floyd
Tonight we spent 45 min picking out a pair of shoes for my bi racial son, while searching for socks I was on the other side my son carrying his shoe box as he was approached rudely by an older male employee who rudely told my son he needed to go straight to the register immediately. When I moved from behind the wall the male scurried away needless to say we did go straight to the register dropped the shoe box and walked out! Was first time we were going to purchase shoes at this location we will not be back!
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September 2023 by Victoria Hinners
I enjoyed it because they always have what I'm looking for and when it comes to shoes they always have the correct styles I'm looking for
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September 2023 by Nicole
Clean store, but several items did not have prices and there was a long line with only 1 cashier
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July 2023 by Christine Minano
Recently I had to exchange two pairs of Crocs, and the sales associate was extremely helpful in making sure that I found what I was looking for. Thank you, Logan!
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May 2023 by anony mous
girl on the phone tonight was rude and dismissive. no customer service whatsoever.
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April 2023 by Zzz Zjz
Went to get tennis/running shoes for my husband and I. Had to snag a sales person cuz they were running all over like chickens with their heads cut off. They could barely answer any questions or recommendations. When I finally decided to try on two types of shoes they either didn't have my size (or any where near my size) or the could only locate one shoes not both for multiple styles! Then when we gave up on me and found two types for my husband to try we encountered the same issues! It was totally a super bad experience.
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March 2023 by Allyson Wiley
The staff walking the floor was really helpful, the cashier we had, Stacy, was not professional kind or focused at all. She spent more time talking to her coworkers than her customers, drinking her cup of beverage, no greeting no welcoming feel just overall sad customer service. Also, WATCH THE PRICES. I had an item that rang up 10$ more then what the shelf said, yes they honored it but still a major downfall business wise.
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February 2023 by Patrick Smith
Store in excellent shape, employees very helpful with curbside pickup, helped me stuff my 10 foot kayak into the back of my jeep.
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January 2023 by Theodore Egan
Terry in the golf area was really helpful. He was able to install a special grip on my brother's driver and give us some pointers on our swings. He also shared some helpful instructional video sites that we could check out at home. He was genuinely interested in seeing how my brother's swing improved with the new grip and asked us to follow-up at a later date.
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January 2023 by Harry Styles
absolutely stomach churning disgusting place. holding important celebrities hostage inside is not good for business, just fyi