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July 2024 by David Henry
Not 24 hour access it is locked!
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December 2023 by Jamison Marsh
We are VERY unfortunate to have a RV loan with 5/3 bank. These idiots have cashed and lost 2 checks for our RV sent by dealerships and claim they didn't receive it. Then they make us jump through hoops for months to go back to the dealership for more information. Even though the checks had the VIN number and proper information on it. They are clueless idiots that don't deserve to be in banking!
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September 2023 by Samantha Shevitz
I go to this location all the time for my banking needs and the staff is always very friendly and helpful!
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September 2023 by Jordan Clemons
Fees fees fees!!! Overdraft fees and extended overdraft fees are seriously ridiculous and that’s how y’all are taking people’s money!! I’m pissed at them and will not be using them anymore. Stealing peoples money
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April 2023 by Aaron Mcfarland
The app doesn't work on weekends
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March 2023 by NATHANIEL
Fast efficient service.
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July 2022 by Mary H.
I've foolishly been a member of Fifth Third bank for 35 years and am planning on leaving due to their inability to keep my account secure. I'm out 1600.00 dollars because they weren't working in my best interest. It's a full time job to even place a call to fifth third for help. Additionally, if anyone knows Brian Paul Moore who is a vice president of fifth third located in Cincinnati you should RUN from him. I'm a victim of bank fraud and he's no better than the thief who committed the crime. I hope he loses his job and suffers the distress he's created for others. My personal opinion is Mr. Moore is negligent, lazy and corrupt.
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June 2022 by Nolan P.
Firth Third Bank bought my mortgage. Wish they had left well enough alone. Horrible place to do business. I normally make my payment on line. But I am in the Philippines this month. Next Month on Maui. The month after that in Ecuador. You get the picture. Bur because I tried to make my payment from Manila they locked me out. No big deal? Ask for help? Sure. Except you need to log in to get help. Nice! Send an mail? Nope. No emails listed. Call for Assistance (11 hours time difference.) Nope! They want my pin! What? Have a mortgage. No Pin. Avoid hem if possible! Look at all their Yelp Ratings. I am not the only unhappy customer.
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December 2021 by Amber Elisabeth
Every single time I call fifth third bank I sit on hold for an hour minimum just to pay my loan. This is absolutely ridiculous!!! Worst bank I have EVER dealt with in my life!!!!
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April 2021 by Jared Dreyer
Went in to open a checking account and was treated like one of the family immediately. I could’ve stayed and chatted with Ana all day, and I almost did without knowing! She was so pleasant and welcoming, with a level of professionalism and humility that should be taught (by her) to many customer service facets. Anyhoo, thank you so much!!
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November 2020 by Donald Lester
This branch has always been good to me very happy with there service ?
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February 2020 by Thomas Anderson
My experience has been wonderful! The personal are Accommodating and quite professional not to mention patient.I'll certainly recommend banking with 5/3 to my family and friends. I've never had the slightest issue with reaching someone whenever I called.
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February 2020 by Betsy Snider
I've been trying to get someone to answer the phone at my home bank for hours so I decided to call the main branch and no one answers there either. Aggrivating!!
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September 2019 by Kelley McCabe
When I logged into my 5th 3rd account, their website trumpeted in large font: “If you're affected by Hurricane Dorian, Fifth Third is here to help.â€
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April 2019 by David Newberry
53rd Bank does not care about people or families. Last year they allowed someone who hacked my gmail account steal 1700$ and refused to assist with fighting google and told me i had to deal with it. So i took my checking and savings elsewhere. Now my credit card, they refuse to update the balance being paid off back i January to the credit bureaus and i call and call and get told that trans-union AND experian missed the update and they promise they sent it.
