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April 2021 by Jared Dreyer
Went in to open a checking account and was treated like one of the family immediately. I could’ve stayed and chatted with Ana all day, and I almost did without knowing! She was so pleasant and welcoming, with a level of professionalism and humility that should be taught (by her) to many customer service facets. Anyhoo, thank you so much!!
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November 2020 by Donald Lester
This branch has always been good to me very happy with there service ?
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June 2017 by Coray Bernecker
Worst fifth third to go to, don't ever expect a good service or a timely one at that. Always understaffed, never polite, no sense in going here if you are in a rush, a solid 20 minutes before you get help. I recommend any other possible fifth third if possible.
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February 2015 by Annette White
This bank is a rip off! My daughter lost her job and couldn't make her payments. The bank took her car and she got the amount she needed it to get it back only to have them take it back a few months later. She decided to let them have it. They sold it and said we had to pay that day the rest of what the car didn't pay for, We couldn't afford it. They then said that if we would wire them half they would write the rest off. Well, I received a 1099-C in the mail stating I had to turn this in with my income taxes or go to jail. It was for 506.08, I called them and said that I told them I agreed to this! NOT! Now I don't know if they are going too continue to do this till the other half is paid off. I want a certified letter stating that this is all they want or try to get out of paying it to begin with. Why tell someone that pay half and the rest is written off only to send them a 1099-C to take your taxes? Total BS!! I wouldn't have even given one star but it makes you at least give one! I say ZERO STARS!!! Apparently if you let your car go back to the bank and they settle for half of what is left and they so called write off the rest, they LIE!!! I just talked to them and they said that I will have to repay the rest through my income taxes. I asked them why they did not call or send me a letter too tell me that we owed this and they said it was not their responsibility! What a crock! Don't ever bank with these people. Nothing but trouble!!!
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January 2015 by Wilson Girten
This phone number doesnt work! You will sit on the phone for 30 minutes or more and only deal with machines. And it gives you the option for putting in your account info, but if you don't do it they will hang up, and you will have to start all over again. Worst bank ever!
