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January 2024 by Peggy Loftus
Staff was very responsive to my problem. I had a leaking tire and they were able to fix it while I waited and did a needed oil change at the same time. We will never take our cars anywhere else!
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January 2024 by Jon Leanza
The staff is always kind and willing to work with our family's schedule. The work is fantastic and done in a timely manner. They know our cars and their history and give me one less thing to worries about. Kevin has been there a long time and he does his job well!
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January 2024 by Jonathan Woodcock
For over 30 years this team never fails. They are knowledgeable, professional and very through. I really like working with them.
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January 2024 by Tavis X
This place is a sham when it comes to major repairs they will scam you .. Engine was leaking badly paid nine hundred fifty bucks for A valve cover job.. Car was released still leaking brought back told I have to pay for the diagnostics to find out the leaks when they already did a valve cover job (If they actually did that) And could have spotted the leaks there as a skilled mechanic... Now told it's my engine leaking and transmission. They could have told me that the 1st day of repairs. I would have paid for it. Something just isn't right here. I am taking my car elsewhere.
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January 2024 by Symone Miller
Had a flat tire this morning! Called in, they had my tire in stock, got me in and out faster than the original time quoted and got me back on the road. Thank you!
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January 2024 by Tavis X.
This place is a sham when it comes to major repairs they will scam you .. Engine was leaking badly paid nine hundred fifty bucks for A valve cover job.. Car was released still leaking brought back told I have to pay for the diagnostics to find out the leaks when they already was doing a valve cover job If they actually did that.. Now told it's my engine leaking and transmission. They could have told me that the 1st day of repairs. I would have paid for it. Something just isn't right here. I am taking my car elsewhere.
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December 2023 by Horace McClain
Firestone on Glenway provided me excellent customer service and vehicle care. Thank you!
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December 2023 by Mark Hopkins
Things went well. Options were presented to me and no one was pushy to get me to buy anything. I like being able make online appointments.
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September 2023 by Jacqueline H.
I brought my front rotors in to be replaced by Firestone's 1 year warranty, which I had them replaced in February. I had my rear rotors replaced two day prior to my appointment. I came in at the appointment time and they inspected my car, said my rear rotors were warped. I let them know they were replaced two days prior and they wanted me to blame my mechanic that did the work. I didn't have my front rotors replaced because I knew I had a scheduled appointment to replaced my front rotors. My steering wheel shook, which is a sign of front rotor issues. They tried to get me to pay for new rear rotors when I just had work done on them. They looked brand new and maybe had 20 miles on them. Someone else came to talk to me and said that the mechanic was new and that it was difficult to tell which rotors were bad... I'm not sure why they would diagnose the problem to the rear rotors, but I am a female and was dressed up for work, so maybe they thought I didn't know anything about my car and would've just "let them go ahead and make the car function". Believe it or not, the front rotors were the issue and the car runs smoothly now. I'm glad they were able to replace them free of charge due to their warranty of work, but for them to try to get me to pay for something I didn't need was poor business. Beware and know what you need before taking your car to have work done here.
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September 2023 by Shaakira Molisho
They helped me find the best tires for my truck at a reasonable price. He was honest due to me calling around for quotes and got me the best deal.
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September 2023 by Aaron Shanor
Great place, quick, transparent, friendly and fair pricing. Was from out of town and they got me in between appointments. Would come back.
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August 2023 by John Waters
I've always had good service and value atbthos location. I am a return customer, they've earned and kept my business for a good 20 years now.
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August 2023 by laura bennison
Friendly, fast service. I received 4 new tires for $590
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June 2023 by Ramona Funsch
They were able to examine my car and they provided thorough information. Even though all prices have gone up, they were quick and reasonable.
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April 2023 by alex mattar
Have had to go back 3 times for an alignment issue where I have been pulling left, wheels are improperly balanced after taking it to a dealership.shakes around 90mph have also mentioned this issue the three times I went and it was never resolved. Also took it in for a break issue to find out I have warped rotors they checked the front but not the back replacing the front set and not the back leaving me with the same issue and no money to fix it. Great front desk service bad work to your vehicle. Save your money and take it to your dealership.Services: Steering & suspension repair
