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January 2024 by Ashley-jane Kim
It smelled so badly of weed I couldn’t even walk in more than a few feet. I have asthma and it was so overpowering it felt suffocating.
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January 2024 by Marie Fury
Smells like straight up marijuana when you walk in this store it’s like the whole store hot boxed I walked in and walked out immediately.
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September 2023 by Dana Vasquez
I went in there today and could not believe how poorly kept and chaotic it was. The area in the back where the dresses were looked like a tornado hit it. I'm not exaggerating. Clothes were all over the floors and the clothes on the racks were tangled up in each other. It was sooooo messy and confusing I just walked off into the mall area. No other store was as bad as this one. It's truly set apart in a bad way.
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April 2023 by Christopher F.
Filthy. Lazy employees. Looks like a half-empty, store closing, bargain bin, last breath store
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February 2023 by Soumaia Sheikh
It’s never happened to me beforeWhen I was at the cashier to pay (26$) she ask me if you want discount 20% reward I said ok she ask me for my name my address phone number and then she asked for my social!! I said why you need my social number??? is it credit card she said yes !!! OH really why you don’t say that from the begging . Just she informed me about discount 20% !!!! I know she commission on that .Am not forever 21 at all it’s once a year if I buy something even it’s gift not for me why I have to apply for credit card . I don’t like that way how she do to catch people very bad this way
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February 2023 by Maya Maaouia
It’s never happened to me beforeWhen I was at the cashier to pay (26$) she ask me if you want discount 20% reward I said ok she ask me for my name my address phone number and then she asked for my social!! I said why you need my social number??? is it credit card she said yes !!! OH really why you don’t say that from the begging . Just she informed me about discount 20% !!!! I know she commission on that .Am not forever 21 at all it’s once a year if I buy something even it’s gift not for me why I have to apply for credit card . I don’t like that way how she do to catch people very bad this way
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February 2023 by Soumy Sheikh
It’s never happened to me beforeWhen I was at the cashier to pay (26$) she ask me if you want discount 20% reward I said ok she ask me for my name my address phone number and then she asked for my social!! I said why you need my social number??? is it credit card she said yes !!! OH really why you don’t say that from the begging . Just she informed me about discount 20% !!!! I know she commission on that .Am not forever 21 at all it’s once a year if I buy something even it’s gift not for me why I have to apply for credit card . I don’t like that way how she do to catch people very bad this way
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February 2023 by Lyndsey Hammons
Not my favorite forever 21 seems like they are not very stocked with trendy clothing
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October 2022 by Kourtney Wade
Store is disgusting clothes everywhere....will never come back... ? Can't find anything. Maybe they Rearrange the store ...
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October 2022 by Lisa May
This was the filthiest and most disorganized Forever 21 I have ever been in. Their "sparkly glitter floor" is covered in black dirt and there are clothes on the floor everywhere - to the point where it's a tripping hazard. We actually walked in, tried to give it a chance by going upstairs, and then walked back out because we couldn't fathom shopping there. On top of that the associate upstairs had her phone and food laying on a pile of clothes with her earbuds in listening to music. Ugh.
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October 2022 by Mocha Kay
Shout out to the young lady that allowed my little one to purchase an item and return it , though it was a mark diwn , she respected the fact that we were leaving headed back out of town.
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August 2022 by Alisha Anderson
the store is very messy i use to work in here. the racks are over stuff. you cant fit anything on the racks.
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August 2022 by John H.
I mean don't get me wrong, they have some really neat stuff in there, but What is going on in there. No organization, stuff thrown all over the place, absolutely no way to find what your looking for. I mean this store has to be triggering to any young person who has anxiety. It looks like a dumping ground with mounds of clothes 6 feet high in the corners. Does anyone actually work here? Please send in someone to clean this place up. Heck this was a Tuesday, they weren't even busy.
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June 2022 by Katherine Heil
Very messy store - the racks were a mess and the dressing rooms were so full of clothes I couldn't shut the door.
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April 2022 by tyann amos
This is a pretty big Forever 21. It has 2 floors full of items! It can be pretty messy in the store but if you are patient and look through the racks, you can often find some good gems.
