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April 2024 by Tammi W.
I've always shopped here for furniture before but I'm not sure I'll be back this time. I'm trying to buy a chair and have it delivered to a business during business hours. Delivery charge is forty dollars but it's 219 to make sure it's delivered during business hours. That's crazy. Then I try to pay with cash and she says it will take two weeks longer to deliver the chair due to having to make sure the cash was real. Right as I was fed up with that, the manager came over and apparently that last part is not correct. So I did order the chair but I think I might wanna find another furniture place.
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October 2023 by Melinda Morris
Cathy was fantastic and answered every question honestly every time we came in. She was not pushy and she truly listened to our needs. We ended up selecting exactly what we wanted. Other sales people were always friendly and greeted us and offered help. They have a great selection. They definitely earned our business.
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October 2023 by Sheila Burton
Julie was very pleasant and informative. She was not pushy about which mattress to purchase. We genuinely enjoyed talking with her. It made our visit there worth the time. Thank you Julie!
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October 2023 by Cathy M
Purchased a sectional about a year ago ($4000) and purchased the protection plan ($399.99). Never sat on the wedge part until recently and the zipper to hold material on was faulty. Neither the store or the protection plan will cover it, so why would I buy the protection plan if it does cover a manufacturing defect???? They DID offer to see what it would cost for ME to pay for it to be fixed, no thank you...you have taken enough of my money. Over the past several years I have purchased over $20K in furniture from FF, NEVER AGAIN....YOU LOST A GREAT CUSTOMER.
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October 2023 by Paul Sexton
Cathy is FANTASTIC. Was a pleasure working with, and highly recommend her to anyone!!! Great conversations, very knowledgeable with our fairly large and special order purchase…. amazing. Can’t wait to see our new stuff in the near future. Will definitely buy from her specifically from now on.
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October 2023 by Steve Wright
Jason was the best, knew his stuff, Took 5 hours to decide what was best for our living room and was super patient with us. No feeling if being rushed to get with next customer. Was not treated like a number.
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August 2023 by Ray Fowee
Cathy was great in helping us choose the right furniture for our home. She attended to our needs and guided us in the right direction. I would recommend asking for Cathy if you go to the Eastgate Furniture Fair. After receiving our furniture delivery, we realized we wanted to add another chair. I called Cathy and she took care of everything right over the phone. Again, Cathy was professional and took care of what I needed. Great store, great lady!
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August 2023 by Brian Harwell
Purchased a few pieces of furniture and I had a great experience. Cathy was very helpful and knowledgeable and spent a few hours with us as we asked a lot of questions. We found the perfect night stands and lamps for our bedroom.
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August 2023 by Paul Mulready
I needed a new bedroom set for my guest bedroom. The salesman was very helpful in helping me put together what I needed. The entire order was delivered two days later by three very professional and polite young men. The price was fair and the service excellent.I cannot ask for more.
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August 2023 by Becky Mehne
Diane was so awesome. She helped us find the perfect recliner at a good price for our daughter. She is having knee surgery and we were able to buy a powered ad comfortable chair in less than an hour.
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August 2023 by Vicki Monroe
Our sales representative, Julie was highly knowledgeable and very friendly. We went into the store to look at mattresses, not buy one on our first look. Julie was extremely professional and definitely did not pressure us into purchasing, We did, however, wind up purchasing 2 mattresses and we are very pleased. I would highly recommend Julie.
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August 2023 by AL
Had a not so great experience a few years ago, but decided to pop back in. We spoke with Diane multiple times over the last couple of weeks and she is fantastic! Super kind, patient, and gives relevant advice. The type of sales person I will go back in and ask for by name time and time again.
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August 2023 by Samantha Clark
Gary at the eastgate showroom was great! He made the process quick and simple, getting us everything we were looking for but at a step up in quality for a deal we couldn't refuse! Will definitely continue shopping here!
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June 2023 by Linda Rahe
Cathy was such a help. She knew her business and that made my selection so much easier. I love my chair. Be sure and ask for her.
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June 2023 by NiiTrOGenz Tv
Robert Dean is the man when it comes to anything furniture. & Dave Peterson will set you up with the perfect mattress for your needs. you seriously won’t regret working with the people of Furniture Fair. By far the best experience I’ve had anywhere!
