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January 2024 by Roberto Zorob
Bought a used controller. Wanted to verify it was in good condition. Employee said he just tested it. Got home and the joysticks were sticking. Employee was super rude when I returned it. Refused to reissue the $5 used on it despite it being less than an hour since bought.
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December 2023 by Charles Day
Walked in to pick up a online order at 224 calhoun street location. Communicated i was picking up order and picture id ready in hand. Gentleman behind register replied "order #"? I didnt have order # as i did not have phone. I responded can you look up with my valid id? His response was " no i need the order #. I communicated i guess ill have to cancel the order then as i had no phone. His response "Ok Cool".Horrible customer service Cool? No, un-cool.
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October 2023 by Azez Omar
The item I wanted was sold out, but customer service was way much better than six months ago. The clerk was professional and knowledgeable, which made it a pleasant visit on a Saturday afternoon.
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September 2023 by Kelly Browner
Attempting to pick up my instore pick up and there is a hand written note on the door stating closed from 4:30-5:30 for break.... it's 5:38 and still closed and no one answering their phone. There's others waiting as well.
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September 2023 by Emily B
most average gamestop, the employees were really helpful!
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July 2023 by Andrew Brown
The customer service here is horrible I will never return to this location if you don't want to work find another job
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September 2022 by Nicole Redd
Jaquan and John have very rude customer service. Games do not work half the time. 0/10 do not recommend
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August 2022 by Doug Wallen
Guy was kind of rude.. not really just kind of ..he was plain rude.
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November 2021 by Scott Maloney
Bought Pokemon Sword Plus after Switch OLED announcement, waited to play, until I got my second switch, found out I received the wrong version from them. Tried to exchange it, or pay the difference for new one. The manager said they couldn't help. Won't come here again. Save yourself money and the headache, go somewhere else.
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May 2021 by Cheryl Reatherford
Couldn't believe they had what I was looking for. The employees where great.
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March 2021 by ben hartzel
Brutal I showed up in the rain at 8:55 pm and they already left:(
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March 2021 by Alyssa Ross
It was ok didn't care for the worker but they had what I needed and that's what mattered
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November 2020 by Sir. Mays
They didn't have the game I want but it was released 20 years ago anyway.
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April 2020 by David Merfert
Stay away these guys lie say they have it so they can hold your cash for days after they lie confirm the order then cancel it when your there to pick it up!!! Then leave ya on hold for over 3 and a half hours for them to tell ya your kid wont be getting his bday gift and you aint getting the money back for a while didnt say anything about this at all on app on web site at store no were
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April 2020 by Bridget Denman
Evil company doing nothing to protect their employees during the virus.
