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February 2024 by emma ashcraft
I called this morning around 11:45 and placed a hold on a video game. I told them I would be getting off work at 8 pm and would make it there by 8:30-8:45. The employee on the phone told me that’s fine and they would have it for me when I got there. Arrived at 8:30 and they had the gates shut, an employee came up to the door and very rudely told me they changed the hours recently and I should have known that, however the hours online say they close at 9pm. If I should be aware of the closing time changes, it would helpful to have that information available to me, but it is not. Really disappointed because this store has been great to me in most previous experiences, but this really made me uninterested in ever going back. I don’t understand why the hours would be changed yet the employees would be unaware of their own hours and guarantee I could come in at a time they’re supposed to be closed.
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February 2024 by Brittany James
Absolutely horrible service. Rachel was not helpful at all when asking questions. She would give me a couple word answers and walk away or just ignore me. I was about to check out and my wife was going to buy a hoodie but couldn’t find the price I apologized and said give me just a second I don’t know if she wants that or not I’m sorry. She replied with “she’s to busy and has a million things she needs to do and probably won’t get done and then said I guess” I’m sorry but if you work in retail you HAVE to help customers, I was not rude or anything. If I didn’t need the controller that day, I would have definitely bought at another store.
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January 2024 by Elise Gillespie
This is my favorite GameStop. I will go out of my way to go here over any other GameStop. Rachel especially is awesome!
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January 2024 by Ryan Lawson
This GameStop is absolutely useless lazy workers, went to trade in a switch pro controller and got told they didn’t feel like testing it cause they have a headache this is an absolute disgrace seeing it’s the second GameStop I went too to trade in this pro controller for the switch I will be contacting corporate and taking it as far as I need to.
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December 2023 by Lason Jittle
Good place to get used games
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December 2023 by Hott Dame
Just went to this GameStop on Black Friday I bought brand new head phones for ps5 and brand new hard drive for ps5 and two 25 dollar Roblox cards for my daughters, got home cards didn't work the next day took them back to the store they told me to contact Roblox support something i did and Roblox said my cards were never activated and to take them back to the store to get them activated so i did and i received no help at all so i got my money took and nothing for it at all, they are the new modern day robbery so disappointing I will never spend my money with them again ever
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October 2023 by Matthew lay
Says online they open at 10 but the store sign says 11. I bought a refurbished controller last night to get it home and it is not refurbished infact every button sticks. The employees are great though
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September 2023 by Jordan
I preordered a game at this location, the day comes to pick it up and they aren’t even open. Originally online it says they opened at 10am. I rearranged my work schedule to make sure I could get my game that morning before work. Turns out they updated their hours 4 days ago to 11am. Alright, so I go to a couple places to kill the hour. I then wait til 11:20 and still no one opened the store or even answered the phone. This location will not be receiving my business in the future and I will be going in (whenever they decide to open) and get my money back for my preorder. Probably won’t even buy it from GameStop at this rate.
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September 2023 by RIP XXXrob
I give it a 1 star rating because all I wanted to do is ask how much is a new ps5 spider man controller cost never got back with me on the call wait 35 minutes. Hung up an called again said ill be right with you can I put you on hold I said yes another 35 minutes go by an no answer. Such a disappointment about just asking about a price. Called a different game stop they answered right away an gave me an answer not hard. People act like there job is so hard when all you have to do it look it up.smh
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May 2023 by Niko Kokaliares
The Irish/British younger man was awesome!Great customer service! You guys have a great one!
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May 2023 by Froman 816
Opens at.. Well.. Whenever they feel like I guess?
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May 2023 by Denis Hurm
Zelda release day and store still not open at 10:15am.
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April 2023 by SweetCheezus
The best GameStop location since they closed the one in Dent. Clean store, friendly staff, good stock. Can't really complain.
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January 2023 by King Reaper
Looks nicer than other stores but packed with people so there is a wait time only reason not 5 stars is the $10 and below bin is gone
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January 2023 by Thomas Rizzo
Picked up a game reserved for Christmas. Was in and out pretty quick. Staff was very helpful and friendly.