-
November 2025 by Queen LA
Half the time this place is closed at night. It's definitely in a sketchy area and you have to go up some creepy stairs. The staff is cool tho
-
October 2025 by Taylor Lauren
I just witnessed the most unprofessional and disrespectful encounter. My friend ordered through DoorDash, the man arrived and was on the wrong side of the street so my friend yelled out “GOPUFF?” His response was “You got an attitude?!” Which she did not and that’s what she said. He was still talking under his breath in a very threatening manner. He’s talking to her as if he’s trying to “check” her. He starts cussing and says that he’s mad because he’s the gm of the gopuff in Cincinnati and he’s mad that he had to deliver it because no driver would pick up because “yall don’t tip over here” mind you she did tip and tips on every order she places! He then he keeps going about how expensive his jeep is and he’s “Mr. Pricehill” (whatever that means) and was honestly so disrespectful and unprofessional. Like all you had to do was deliver my order, all the extra stuff was so unnecessary!
-
August 2025 by Candice Alexander
Placed and order through door dash and never got the item. Even tipped 50% for the driver! Tried to cancel my order by calling the store and never got any help. Don't order from this place...
-
February 2025 by Ebony Johnson
Customer service don’t help. Difficult to get a refund. They never answer request for live agent.
-
January 2025 by BlackBuddhaa22 GoatGamer
Placed two orders two different days and they never arrived had to wait days for my refund and customer service is no help.
-
August 2024 by Marissa Pender
Great staff.
-
July 2024 by Alisha Lee
The most disgusting money hungry company I've seen. They got Amazon beat. I would definitely say do not order from them. The delivery drivers are creeps!
-
February 2024 by smart guys do good
Order never came…they swear it did…money down the drain. Wish I had read reviews BEFORE I bought from them.STAY AWAY
-
November 2023 by Lee Summers
Ordered through grubhub at 7:45pm, and the order said delayed (3 items). We went to bed and woke up at 4 am the next morning, and the order was on the sidewalk, and we never received the first text or call. We'll never order again. The other review saying they never got their order is probably true. I wouldn't believe the owner commenting that it's false.
-
October 2023 by Kenny Nawrocki
Wait almost an hour for a order that never gets delivered and says completed.
-
April 2023 by Alicia Ann Gooden
I work there it’s cool
-
March 2023 by rebecca weatherford
So excited to have GoPuff in the Cincinnati area!! Just got my first order. It was quick and easy and saved me from having to run out to the store to grab coffee beans. Yay!!
-
March 2023 by Alec Irvin
Don’t bother. Drivers just won’t deliver your order but claim they did or cancel it, then their customer service gives you a runaround and doesn’t give your money back after all is said and done
