Hair Plus is a thriving Black-owned hair store in Cincinnati that offers a wide selection of products and excellent customer service. Customers praise the store's discounts, the friendly and helpful demeanor of the staff, and the overall quality of the products. The owner, Melissa, ensures that customers feel welcome, respected, and appreciated, which is especially important in an industry that often discriminates against Black customers and owners. The store is well-organized, clean, and fully stocked with essential hair products, wigs, and accessories, including both popular brands and hard-to-find items. Customers also appreciate the store's willingness to pull specific bundles aside for convenient pickup and the honest, helpful assistance they receive. Despite challenges as a Black-owned business in a monopolistic industry, Hair Plus has successfully established two storefronts and an online presence, providing delivery services across the United States. Overall, it is highly recommended for anyone seeking great service, a wide variety of beauty products, and a welcoming environment.
