Heritage Bank Center is a nice place to see a concert or watch the Cyclones hockey team, which provides an exciting and family-friendly experience with games and entertainment. The venue itself is pleasant with great seats, easy parking access, and good bathroom accessibility. Employees are noted as being nice. However, there are significant downsides regarding cost, with very expensive food and drinks. The concession quality can be poor, and seating is described as incredibly small. Long entry lines and a terrifying elevator with a hard jolt are also reported issues.
