-
April 2024 by Vicki Kidd
I arrived at the store at 6:05 p.m. on Thursday 4/11/24. I walked in the store and the first the représentative said to me was "Are you going to be paying with cash or card?" My response was I dont know, why? She responded that she had ready shut down the register so any futher transactions would need to be paid for in cash.Then I told her I wanted a half dozen slices of ham. Her response was, "We dont sell by the slice."I told her that I know for sure that was not true becauseI have bought freshly sliced ham from this location on many occasions. I have bought ham sandwiches from this location which of course are made with slices as requested.It did not take me long to figure out that this representative did not want to serve me because she had already cleaned the meat slicer and closed the register. So, if the transaction I came to do could not be accomodated with a closed register and prepackaged meat, then, she was not going to help me. That transactio l as well as future. transactions walked out of the store.How many other sells have walked out of your store because of this kind on interaction.Why is the store open until 6:30 if you are not going to serve the customers what they came to get.You are loosing business and getting a bad réputation for poor customer service because the people you have hired to serve your customers are more concerned about leaving the store at 6:30 than they are providing service to your customers.
-
April 2024 by Nancy Markle
Worst HB Ham I have ever had. So much fat, bad meat and bone I was barely able to feed a family of four dinner. Employees were all in the back room chatting while 5 customers were out front waiting to be served. Last time going here.
-
March 2024 by Robin Townsend
Who doesn't love a glazed honey baked ham? Ah, but don't sleep on the roasted turkey, which is also glazed. And, they've recently added ready made ham and cheddar cheese on southern-style buttermilk biscuits. Great for a quick snack. Just heat and eat!
-
December 2023 by Kimberly Dickerson
I purchased a spiral ham and a turkey breast as well as the cinnamon apples.Everything was really good.The service was great, and the atmosphere was nice, very pleasant.Being able to purchase the ham and turkey it saved me a lot of time in the kitchen. All I had to do was cook the sides, and I was so happy because they were great!Parking: The police/sheriff was out directing where to park because the store was very busy when I on the Tuesday before Thanksgiving.Wheelchair accessibility: They have, I believe, 3 spaces for handicap and the spaces are wide. They had the police/sheriff directing where to park. Honey Baked Ham Store was very busy and it was raining the day that I went.
-
November 2023 by Fredrica Banks
The problem I have with the honey baked ham stores is when you don't order online,, you have to purchase the ham they pick for you. For instance at the fields ertel location they brought me a $84.00 dollar ham,, I am one person,, I don't need that much and don't have that much money..So therefore I had to go back to my car and drive all the way back to Kenwood,, they had a $56. Dollar ham.. nothing cheaper...I did make the purchase,, but left thinking I spent more then I wanted. But on a more positive note,, I enjoy eating the delicious ham every holiday ..
-
April 2023 by GTJ GTJ
I don't want to say bad things...just not the
-
April 2023 by Tammy R
The go when the holidays hit, easy in and out, they have sheriff's to help with traffic
-
January 2023 by Franci Davidson
Honey Baked went above and beyond to make sure our Christmas dinner was perfect! Very, very happy with the customer service we received! Great crowd control from the police directing traffic to the lines laid out inside this location! The employee we worked with to get our order right was fantastic! Highly recommend this location in the Cincinnati area!
-
January 2023 by Darrell Hempel
Went there today and it was super busy. Despite how busy it was, every member of the staff was friendly and efficient. Thanks to everyone!
-
January 2023 by Reeni Melgoza
Love the food, I was taking care of quickly with my order.
-
December 2022 by doug dogg
Terrible service. Lady took order and gave me a card with when it would be ready the following week . She wrote hours were 7am to 7pm. Showed up at 9 and still closed. The told me to come back at 10. Terrible way to conduct business. I wont be back.
-
December 2022 by Adrienne Henley
Went to pick up Ham for Thanksgiving...wasn't as busy as I thought. Had officers there to assist with parking, which was great!
-
November 2022 by Stacey Baldwin
The Kenwood store was able to help me with the individual slices of ham and turkey. The supervisor Kennisha was very professional. Thank you!
-
November 2022 by Druis Henderson
Their sandwiches are simply the best! My very favorite is the Tavern Club sandwich! The broccoli salad is sooooo good as well.
-
October 2022 by Luveda Cole
Just left Jewish Hospital and I needed nourishment. The turkey sandwich was great.
