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February 2024 by Clive Smith
AJ is the best very understanding helpful ensure you get everything
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March 2023 by Alyson Schmidt
Friendly service and professional service.
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April 2022 by Rachel T
Charles is the best! He's been doing my taxes for about 5 yrs now and he is very thorough and so friendly. My husband use to stress over taxes but Charles always puts him at ease. If it wasn't for Charles we would go elsewhere.
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April 2022 by DONNA MUTHERT
Kenneth was very professional and through. My appointment was timely. He even retrieved a coupon to discount the fees.
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April 2022 by ELLie 'IsLanDer
I have been using h&r block and I never been disappointed . The price is high though but I would still use it next year
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February 2022 by Cynthia Alexander
Good,kind and knowledgeable service. I feel I can trust him to do my taxes correctly .
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February 2022 by Sean Ridener
I trust the person who does my taxes. He also cares.
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February 2022 by Lillian Adams
The agent was very helpful and was very kind
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February 2022 by Dale Martin
He was very helpful very knowledgeable and very friendly
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April 2021 by Selena Ratz
I had an unpleasant experience at this h and r block. This was my first time filing my taxes at 21 by myself. The “senior” consultant that did my taxes Pam did not make sure my payment for my taxes went through. I called that same location to why I never received my taxes TWO months after filing. I was told “after you pay your services with us end” and that it is up to the IRS whether they accepted you refund. If that person would have asked for my information she would’ve seen that I have a pending payment but they did not. That put me up to be on the phone with the IRS for an hour only to tell me they have no record of me filing! The only answer was to refile. Again two months after I did in fact file! I called that location again for them to say my payment was STILL pending. Never ONCE did I receive a message, text, email, or phone call to say my payment never went through. I paid with my debit card right there on the spot. So for two months I had no idea that my taxes were never filed. It was not in my bank statement either. I went in to pay for cash and a very nice young woman took my phone number called me IMMEDIATELY to tell me my taxes went through and I later got TWO confirmation texts. That is how it is done I only wish I got her name to praise her. If I were you I would never pay with a card and do not go to h and r block and have the same consultant I did. Because if they mess up on your taxes and do not make sure everything went through they will not let you know. Nor did I ever receive any apology from that consultant. And your “services end as soon as you pay” unpleasant and very irresponsible. Thank you to the one woman who actually cared enough to help and contact me to ease my anxiety and confirm the process was done correctly this time. I will not be returning
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April 2021 by Namieen
Marionetta was amazing and strive for efficiency which is something I really value.
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April 2021 by Rahshidah Washington
I like Mrs. Rodgers. She is very thorough and takes her time to answer and explain any questions I had.
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April 2021 by Joseph Seiter
Great customer service very pleased with the experience
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April 2021 by dwinter11
I am happy with the service.
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March 2021 by Karen Valvano
My tax preparation person was very nice and and helpful with all my tax questions
