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March 2024 by Janice Adams
Marc was great to work with and made the whole process less painful. Will be using him again in the future.
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March 2024 by J V
Walked in for our appointment only to get up and walk out. As we sat and waited we listen to a tax preparer verbally reprimand a 21 year old kid for chuckling. How could he not the employee had no clue what he as doing. Even more disappointing the kid actually apologized when the tax preparer was unprofessional complaining and confused about simple things like education credits. Not remembering if they actually submitted tax forms last year they said they did. It was at that point I realized I was less fearful of doing my own taxes and horrified to give this person personal information. Thanks but no thanks. In addition it smells strange in that office. Not a big deal but didn’t help.
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March 2024 by Loveland Buckeye
This was my first time using H&R Block. It was a pleasant, costly experience. Minimal cost to use your tax services, extensive cost to pay my 2023 taxes. But I do believe my tax accountant provided fair, accurate and professional advice. I look forward to using Marc Bergman, MBA, in tax year 2024.My question for H&R Block is can I use your services throughout tax year 2024, at no additional cost to me, in order to minimize or smartly execute my financial posture and transactions throughout the tax year?
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February 2024 by Brittany McCarthy
Fast and friendly service. Very knowledgeable and helped answer all questions and concerns
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February 2024 by Ashley Lamboy
Fast, friendly, excellent service!!
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March 2023 by Shirley Dodge
My tax professional did an excellent job .
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March 2023 by warren ziegler
Great service, knowledge, and price.
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April 2022 by Robert Foy
Was disappointed that my dependent information was missed and I had to resubmit to preparer.
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March 2022 by Saviour Cesareo
Ms Mueller is very experienced in tax preparation and explains everything every step of the way.
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February 2022 by Jenna McCann
Worst experience I’ve ever had. DO NOT WASTE YOUR TIME AND MONEY. My taxes sat there for an entire week as a “drop off” client. I was lied to several times about when they would be completed. They overcharged me and will not provide me with a breakdown of the charges as to what I paid for. Phyllis is God Awful. Almost $400 dollars later and I had to literally show up and hold her hand to get my taxes completed within a reasonable time. You cannot get anything done over the phone and are constantly lied too. I do not recommend. I have already called Headquarters and escalated this matter to get what I deserve out of this nightmare of an experience. Horrible place. Horrible people.
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February 2022 by Vernia Sergent
Knowledgeable, helpful, friendly people give me a sense of security.
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June 2021 by Tabi Marshall
When I walked in I was under the impression that I owed a lot this year and when the lady started looking at my documents she stated that I won't owe anything and that I actually get a refund this year. I was tickled pink and very grateful. She was very kind. I also walked in without an appointment thinking they accepted walk ins and was notified that I need an appointment and they was still able to get me right in. Everyone was kind and very helpful.
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June 2021 by John Gamber
Professional expertise..very knowledgeable...so nice to see upbeat and friendly service...very welcoming!....
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June 2021 by Drakkor Vladimir
They treated me very good and did a great job on everything.
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June 2021 by Jill Herrmann
I use h&r block every year and have never had a problem.
