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March 2024 by Crystal Stover
We go there every year and we've never had a problem you guys do great work
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February 2024 by jay gee
I have been a client with h&r block for over 16 years. Every year I am satisfied with my returns they are very friendly and I always leave with a peace of mind. I highly recommend any location.
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October 2023 by Heather Moore
H&R Block cost me money and time that I did not have. I would NOT recommend!
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April 2023 by Charles Caudill
Waited over an hour for horrible service and unprofessional staff. Took 10 minutes and rushed my returns and still charged me close to $400 for a simple return. Didn't enter all my paperwork into the system. Left out important taxable documents from my school and house.
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February 2023 by Chewbekah14
Good and professional, puts your mind at ease with the tax process.
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May 2022 by E. Page
A little lady in there was lightweight rude. There are other ways to tell somebody something without just flat out putting them out with no information. As opposed to not even sending them out with anything. Also if your building is closed at a certain time it should reflect it. 3 or 4 people came in before/ during I was told “ we were closed anyway”….
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May 2022 by Sarah Dinh
I’m shocked how rude staff is there! I was hung up on after asking a simple question over the phone. Very sad that they have staff that are so disrespectful to customers. I did not appreciate the rudeness and abrupt manner that my phone call was handle. I asked if there was any other phone number to call to get help since she said she could not help me. She didn’t reply and just hung up! Wow!
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April 2022 by Jefferson Shaw
Alton Sloan is extremely professional and helped me out immensely. He made the process smooth and fluent. He was able to help me understand the tax process and put it into laymen terms for my understanding. Definitely would recommend him to any and all.
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April 2022 by Melinda Howard
M. Applebee would rather turn you away then explain anything. I was still asking questions when she put everything back in my folder and told me to go online and do it myself. Absolutely rude and lacks customer service. I hadn’t done business with H&R Block since 2016 and I was reminded why again today.
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April 2022 by Jacinta Roberson
..had an appointment with Nancy that we scheduled online. When we got there the receptionist was pleasant. It went downhill from there! Instead of Nancy telling us she couldn't do our taxes she hid in the back and told the receptionist to schedule us with someone else! very rude and unprofessional so we left. Why have an online scheduling system if you are not available.
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March 2022 by Rose Conner
Nancy has been doing our taxes in Kenwood Ohio for years. She is great and as long as she works there we will keep coming back.
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April 2021 by Christina McDonough
The people of H&R Block are so kind and helpful. Especially Dolores and Alton. Super service! Thank you! They made me feel like family :)
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April 2021 by William Frey
Tax professional was very helpful in explaining different things on my return, and other tax issues.
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April 2021 by Michael Goeke
Been using you for years and will continue to - easy process, peace of mind
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April 2021 by Anna Smith
I hate businesses that don’t update their website. You shouldn’t be able to make a appointment then arrive and be told that they don’t accept online ones. That’s bs. Irritating and unprofessional is all she is Gwen however you spell her name
