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September 2023 by Sam Ester
Kayla and Alex went above and beyond helping me. Amazing customer service!
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June 2023 by Josiah Hernandez
Non professional, disrespect ? employees, discrimination against people. Poor communication
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February 2023 by Tim Pettit
Very good bank. Have no problems at all.
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May 2022 by Margo Burger
I've never had any issues with my accounts however my son he had a CD to cash out and I am power of attorney because he's deployed. I was told to bring my power of attorney paperwork in and we could take care of it but when I got there Jake picked apart everything and told me it wasn't sufficient. It was the very same power of attorney that the bank or told us to get a year before . There was only a window of about 10 days to get this done and he said Gina the manager would call me. It's been 3 months and I'm still waiting for a phone call. I've been a customer for years this is very disappointing. If you have Investments take them elsewhere. The Cheviot Branch helped me that very same day without any problems and didn't treat me like I was trying to pull some kind of stunt
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April 2022 by Tom L
This company is a joke. Over an hour hold times each time calling customer service. They can't complete a simple task such as a name change. No one in the title or loan division has a clue how to do their job. All they care about is the payment and they could care less about the customer service. I would never recommend this bank to anyone ... ever.
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October 2020 by Mudd Dog
I have banked here since they were Charter Oak, I love this bank and how they actually have some rules to protect someone from getting your money with stolen check, etc.. I hate to see reviews with folks mad because they need I.D. , etc.all banks do this now.I had Rich Jones in Delhi do a money transfer and it was seamless, we had to do whole thing through the drive thru with covid-19 outbreak. Best customer service and I love the personal attention. All the tellers are helpful, and their just following protocol when asking for ID's to cash check. Thanks Huntington!!
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August 2020 by Bill McGee
I'm not a Huntington Bank customer but I have cashed checks over the years numerous times and still not been a Huntington Bank customer today I drove all the way over there to cash a check I gave the lady my driver's license I was polite she said I need two forms of ID so I gave her all three of my bank cards and I gave her my birth certificate which I have wallet-sized and she told me that she couldn't accept any of those that I had to have a Social Security card or a regular credit card something that doesn't say debit because there's information on those cards that they need now I have done many many many field service work jobs in Banks your social security card has nothing on it that is any different then me writing down my social security number on a piece of paper aside from the actual paper it's printed on but there's no information on it other than that and a credit card is the same exact thing as my debit card accept it doesn't say debit there's no other information on there than that now I know this is what this girl had to say and I'm not mad at the girl you know she has to say what they say that she has to say however I am going to tell you this right off the bat if that is in fact their company policy and it may be that they have they have to have that then they have ensured that they will never have my business at all ever
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July 2020 by Samantha Miller
I had my baby with me and it was pouring rain by the time the guy bank teller grabbed a umbrella and offered to watch me to my car so we didn't get wet! I love my delhi branch always so friendly and professional!!!
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May 2020 by Marji Swift
Well for one, they are slow to update the balance and I accidentally overdrew my account due to thinking I had more in there than what I did (understand that's my fault) but where their fault came in is where they charged me 9 times for a $35 overdraft fee. 9 TIMES!!! Nobody could help me and I had to pay hundreds of dollars back for nothing. Secondly, the biggest issue is the bank teller put my $2,800 deposit into someone else's account (the lady in front of me in line) and then gave me the lady's ID. Then customer service told me they couldn't do anything until next day because the bank was now closed. This bank is so unprofessional and I will definitely be switching banks. This is the worst service I have ever received. I'm hoping I get MY MONEY back tomorrow so I can officially close my account with Huntington.
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May 2020 by Mike Hollin
The staff is always rude and disrespectful
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May 2020 by Ron Muddiman
I have banked here since they were Charter Oak, I love this bank and how they actually have some rules to protect someone from getting your money with stolen check, etc.. I hate to see reviews with folks mad because they need I.D. , etc.all banks do this now.
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March 2020 by Lowdose Productions
All Round Terrible Banking.
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August 2019 by Kyle M.
Not specific to this location, but all Huntington's in general. The worst bank ever! Ordered a debit card that never came to my house, so tried ordering it again to my mother's address and they still tried sending it to my house and it never came, so a third time the lady says she will send it to my local branch and "rush send" it and waive the rush fee for me. What do you know they still charged me the 25 dollar rush fee and have been very rude on the phone and saying they are not able to give me my 25 dollars back. The absolute worst bank
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July 2019 by William Wade
Great customer service people are very nice....
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July 2018 by Ethan
outstanding customer service, always polite and professional