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March 2024 by Aaron Rachlow
Horrible experience. Clearly under staffed or poorly managed. The front desk was unstaffed for 45 minutes of the hour we were waiting even though there were consistently people waiting in line. We were originally told 10-15 min for 4 people (even though 3/4 of the tables were open. Then waited an hour to be seated. The only reason it was only an hour was that sever groups in front of us left.The restaurant was in horrible condition. Several booths were breaking down, tables had to be balanced with napkins under the feet, panels were falling apart, the floors were dirty, and a leftover coffee pot was left on our table as they seated us.Do not recommend coming here when there are several better options.
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March 2024 by Nikki H.
GM yelling and fussing at the kitchen and entire staff majority of the time I was there despite it being slow. Had to ask for everything, drinks, silverware . Service was terrible even seem Gm in kitchen touching people pancakes with bear hands to check for butter then serving! Was a hot mess !
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February 2024 by Landis Coulter
Horrible service, Dirty employee uniforms, nasty floors, nasty restrooms, long waits to be seated, no one greeted us for 10 minutes, then we waited 30 mins to be seated, 2/18/24 10:00 a.m. wasn't busy at all. Food was wrong, cold. I could go on for ever. This restaurant has let us down multiple times at this location, something has to be done. Management is very poor at this location. It's very sad for such a wonderful restaurant to be ran this poorly.
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February 2024 by Dwayne Miller
Everything was great food was great service was great. But when it is 15° outside and your public restroom is about 35 degrees because apparently the heat does not work in there that's not very welcoming!
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February 2024 by Leandro Oliveira
Worst experience I've had at an IHOP! "long time in the waiting line" as there were many empty tables! they take a long time to place and deliver the order! and finally they don't come back to your table to ask if you need anything or to find out if everything is in order, they don't even take the bill on the table, I had to get up and go to the entrance counter to ask for the bill!
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February 2024 by Taylor Musser
I've been to this IHOP a good few times. Each time is a bad experience. Slowest service I've ever seen. Orders are messed up nearly every time. Go to the pancake house down the street for a better time.
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February 2024 by David Mc0407
I just wanted to give a quick shout to an under appreciated local restaurant dealing with challenges, I'm sure. Ordered takeout online tonight for our family of 4. Dinner was ready upon our arrival at 8:00pm on a Tuesday night. Place almost empty but associate that helped me was very pleasant and I appreciated her thoroughly checking our order before bringing out to me. Once home, everything was prepared well and included exactly what we ordered in the manner requested (e.g. 'crispy' hash browns). Made for a nice, easy family meal. Our thanks to all!
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January 2024 by Noah Helmer
Slowest restaurant in Ohio
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January 2024 by Coffey Grounds
I ordered catered food for 60 people for a special event at my workplace. This location provided excellent service. The food was ready when I arrived to pick it up. The staff helped carry everything to the car. The food was great!
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January 2024 by DR V
We stopped by for dinner around 6 PM yesterday and found the doors locked. People were in there eating too. There was no note left on the door or anything.
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January 2024 by Peighton's LOL
They stole my debit card number when I gave it to them to pay for my meal.It was a new debit card and I hadn't used it anywhere except for my two visits to this IHOP.Within 2 days of my second visit, I had a suspicious charge on my account.I had to cancel the card and I'm still waiting on another one.I had even left a big tip. That's the last time I'll EVER be nice.IHOP is now on my BANNED list.F-ing scammers.
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January 2024 by Morgan Kincaid
Stephen B. was an amazing server! A family member spilled a drink as soon as it was sat down, and he was so kind and joked about it! He joked with us and left us all laughing instead of us feeling bad or embarrassed. He is an exceptional employee!
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January 2024 by Janice Wood
Food could be great but it's never hot because they're short staffed.
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January 2024 by Nina Stover
Was very dead when we arrived.... Had to go find the waiter who was in the back doing dishes...on top of everything else. She was by herself literally.. doing dishes making coffee making the food and taking and seating people and she was doing an AMAZING job. I wish I would have gotten her name because she was in a really good mood the entire time ... Didn't complain about working alone....I think I complained more than she did about her being along. She got a nice tip for just being a happy person period..If yew were the waitress the other morning on Sunday morning super early like 4 or 5 am. Yew did amazing and are awesome for staying so positive..yew deserve a raise!
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January 2024 by Tahnya McCloud
Great experience...
