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December 2023 by Gregory Wene
I’ve had 2 different computers worked on in the last 10 years from upgrades such as installing a mother board, increasing memory and repairing a mouse pad on my laptop. All the work and interface with staff has been great.
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August 2023 by Susan Gibson
Been going to them for a number of years..very satisfied with service.
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March 2023 by Bill Antoniadis
I took my iPad Mini 4 to ICT to repair an issue with the screen. They fixed screen but the home button became loose and after a few uses the button got stuck. I took it back for them to fix the home button, and then got a call back the next day to let me know that the iPad was no longer functional. They said these things happen with electronics. The returned my $160 to replace the iPad screen, but now the iPad is completely broken and they don't know how to fix it.Given other reviews, it doesn't look like they have a good track record with iPads.
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October 2022 by Arash Shariatzadeh
A friend took a working iPad with a cracked screen to replace the screen. They destroyed the iPad in the process of trying to replace the glass screen and now the iPad doesn’t even turn on. When he complained they said they were NOT responsible for *ANY* damage they do to the equipment in the process of trying to fix it. It’s actually written in the service agreement “ICT is not responsible for any additional breakage to the device during the repair process…”. When he complained, they simply shrug their shoulders and said “not my problem”. He insisted and they actually laughed and said “your choice to bring it here”.Imagine taking your car to the shop for oil change and they give it back to you with a broken motor and is not their responsibility…NEVER go to a business that is not willing to stand by its own work. DO NOT go to ICT.
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January 2022 by D B
ICT has been our only computer place for about 20 years. They have built 2 computers for us that are still used daily. Service has been great, usually about our mistakes.
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June 2021 by Joseph B.
Very communicative, realistic and reasonable with prices. I had an issue with an old laptop and they agreed it wouldn't be worth fixing if it was a major issue beforehand, but luckily it was a simple fix and very affordable. They were quick to call with updates and stuck to their estimated time-table. Very clean shop, go to them if you need a phone, tablet or any computer repairs! Highly recommended!
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May 2021 by Shan Qureshi
The team at ICT has helped me build my new PC and I love it! The teams expertise was pretty impressive and I love my new computer. Highly Recommend!!!
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May 2021 by David B
ICT has been our only computer place for about 20 years. They have built 2 computers for us that are still used daily. Service has been great, usually about our mistakes.
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November 2020 by Cam Davis
Called for a quote on a job in my home. Person I spoke with didn't seem like he wanted to do the job. He was very noncommittal on the phone and never called back like he said he would. They missed out on a job I just paid $3000 for someone else to do.
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August 2020 by Brandon B. Barker
They were able to do what Microsoft could not....., great work.
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September 2019 by Ish Gunacar
Convenient and customer-oriented. Theyve helped me with a couple systems now and the service has been great. The team is very nice and knowledgeable too—especially Alex
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August 2019 by Nick Wickham
I recently purchased the parts to assemble a new desktop computer. After assembling and disassembling the components a few times and trying a handful of fixes without getting it functioning I took it to this location to see if they could do anything.
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August 2019 by Sam Hansen
Fixed my computer in about an hour for $150. As far as I know, that is a great market price. Good service!
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August 2019 by Sam H.
The fixed my laptop in about an hour for $155. Best Buy would have taken weeks and a bigger toll on my wallet. Hats off to here!
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May 2019 by Luma Bouso
Great customer service and quality! Really listened to my laptop issues and they provided free estimates and recommendations to fix.