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March 2024 by Krystal Krystal
Best employees ever especially the night lady who runs stuff she deserves a big big
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February 2024 by Laura Brogden
I have celiac and they were very conscientious about making sure to change their gloves and making sure that my food was safe. It was also very fast!Dietary restrictions: Celiac safe
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January 2024 by Paul Frodge
No heat at this restaurant. Very cold inside. Workers have to wear 3 layers to stay warm. Had to get my sandwich to go b/c too cold to sit down.
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November 2023 by Jose Santiago
I had a great experience here. Oscar is great thank
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October 2023 by Kathryn D.
Waited an hour and a half for my order just to be made wrong. First, it was delivered to the wrong house with the driver admitting she read the address wrong. To compensate, ONE single bag of chips was added complimentary. Then to find out my sandwich was made incorrectly. Go to Jersey Mikes instead.
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October 2023 by Kerri T.
I walked in and there were no other customers but I could already tell that my business was an inconvenience for both the workers as they glared at me walking in. I then very nicely ordered a chicken Caesar wrap and the man taking my order literally rolled his eyes, made a huge annoyed "huff" and opened the fridge to then tell me and I quote "chicken isn't thawed". That's all he said to me. Not "sorry" not "can I get you anything else?". I will now go out of my way to never come to this location again.
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September 2023 by Erica B
Ordered a turkey tom and it had one small piece of turkey on it. The sandwich is gross when the biggest portion between the bread is the tomato. This location uses to be good. Tgis is the second time ive ordered here and that was the what rhe sandwhich was like. I don't know if this is their way of dealing with inflation or what. But I wouldn't waste your time or money here unfortunately
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August 2023 by Layla R.
Places a curbside order and ended up having to walk inside to get it. Not one customer inside- 2 people working, younger brown haired girl who was wearing a Chipotle (?) shirt sitting at a table with a lap top, looking like she was doing homework. Also a younger black male who I watched talk on the phone outside for 20min while my order sat in a bag on the counter.........Trash location.
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August 2023 by Nicole
Ordered delivery for today last night for 11:45 for a corporate lunch. An hour later and it’s still not even here.Called after it was 20 min late. Lady that answered was rude and said it was already out for delivery. After 20 more minutes, it still wasn’t delivered. When I called the 2nd time the lady said “oh it’s right here. We are sending it now.”Work is only 10 minutes from the location. I could have picked it up after the first time I called if they didn’t lie about it. Will never order from them again.
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July 2023 by Painter Mike
This is the second time I've had to take my sandwich back in because they only put one slice of turkey on my beach club. The first time it happened in Crestview Hills Ky location back in January, they made it right, but this time at the Red Bank road, Cincinnati location, they refused to make it right when I showed them the one sliver of thin sliced meat and argued with me about how they're supposed to do it. I've been eating the same sandwich for 15 years and NEVER had this issue until these two times. I'm starting to think this is a new policy to rip off customers. I literally go there for the heavy meat portions but never again.. Why would I pay 17$ for some bread and cheese. There more cheese than anything. And these kids were incompetent and rude because when I asked for a refund they were not only rude about it but they didn't even do it right. They didn't have put my card in the machine and he gave me back their merchant copy saying they refunded it but it was only for the base amount before tax. Then customer service of course nobody answers. These kids were rude as hell and clearly they dont want to be there and should be supervised. Also, another Jimi Johns location was rude over the phone when I asked if they delivered because the guy didn't want to wait for me to find the address of the house i was working on. This company is going downhill fast. Stop hiring losers.
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July 2023 by Keva
Both the girl taking my order and the person making it didn't seem to hear what I asked for.l on my sandwich....my mind is blown.
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June 2023 by Sean Settle
They need help with delivering. I have waited over 40 minutes, and still no food.
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May 2023 by Jose M.
Jimmy John's used to be fast this location is always so slow at getting food out Wait time is super long and never really packed
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May 2023 by Lauren V.
Would give this location 0 stars if possible. Food took over an hour to be delivered and when I called they said they had multiple orders sitting there and someone would pick them up "soonish".
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April 2023 by Bridget Douglas
Ordered delivery & I live less than 5 minutes away, and I waited over 1.5 hours & when I called to cancel my order they acted confused.2 hours after I ordered, a man showed up with the delivery & I immediately put it in the trash. The bag & sandwich REEKED of cigarette smoke. Do better.
