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April 2024 by ronald Wirmel
Biscuits stale , chicken tenders dry and cold, macaroni separated , mashed potato container barely any in it and tasteless 40 plus dollars wasted
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April 2024 by Janah Long
I sent my daughter in to get our order. She told them the name the order was placed under - she even showed them the order number. After 15 minutes of back and forth, she came back out to the car and said they needed a phone with proof of the order, so I had to go inside. When I got in, I waited a long time to be acknowledged. I had to show my phone to prove my order was mine, ok...fine. I get it, policy. But here's my issue: when I walked in, no one spoke to me, greeted me, indicated it would be a moment, but all of the staff saw me (eye contact and whispers). I placed my order to be ready at 6:45pm. I didn't leave with my food until 7:20pm. And the food wasn't that spectacular. I'm sure with better customer service, the taste could've been overlooked. In the future, I guess I will avoid this location as much as possible. It's sad, bc this one is the closest to my dad - who LOVES KFC.
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April 2024 by C C
Don't expect to get your food very fast. There is always a weight of 10 minutes or so on average.
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January 2024 by Kamkam 2x
I wish I could give a review on the food but can’t and let me tell you why. I love kfc don’t get me wrong but the service I just experienced from this located was terrible. I went through the drive through to get the spicy wrap (which I got from multiple locations including this one) and I was yelled at and told they didn’t make those. I was talked over and not heard. The lady in the window had the worst attitude from the speaker to the window. I tried to tell her calm down it’s ok I will explain what I was talked about but that made her more mad i guess. Once I got to the window I just wanted to talk to the assistant to tell her it’s just spicy sauce, pickles, and chicken but I was told to pull around. I told her she was rude and she didn’t care and said thank you. She needs to be talk to about the way she represents the company in a negative way. Won’t be back!!
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January 2024 by Zac H.Y
Good place to shop, the workers don't understand Spanish but they try to understand you.Wheelchair accessibility: It is level so if someone with a wheelchair can enter
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January 2024 by Katie Alexander
They NEVER hesitate to try to help you out. They'll make you a pot pie even if it takes 22 minutes as long as you can wait, you're going to get them fresh. They work extra hard to make customers happy ? I am always happy when we go to Finneytown KFC 10/10 for me
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December 2023 by Manli Davis
Very fast service. Employees are super nice.
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December 2023 by Nathan Watkins
Do better..Had to wait on an item they upsold to me..Waited over 2 attempts to swap out biscuits..And still paid 20 for 2 drums 2 fries and 2 breasts.. and somewhat popcorn chicken when all I wanted was tendersDefinitely do better..
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December 2023 by Eric Siegel
Good food terrible service from terrible
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December 2023 by Thomas Davis
Walked in around 7pm on a Sunday. There were only 4 pieces of chicken out and ready. It took over 10mins for our order to be taken and an additional 10mins or so for our order. Once received it was incorrect. They made it right within a minute, but good grief. It could have been a better experience if everyone was on board to work and then work efficiently.
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December 2023 by Alvin Langston
Had to wait awhile to get my food. It felt disorganized and chaotic. Cleanliness was a concern. Great location, but not my first choice.
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December 2023 by Cathy Vesper
Went through the drive through, out of tenders got nuggets & fries. Nuggets were old & cold, fries were also cold. Terrible
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November 2023 by B Laws
Ordered food and there was only one customer behind me in line. They got and completed their order but forgot mine. My order was rang up and my money was taken because there was too much unnecessary talking my order was not processed for Twenty eight minutes after my order was taken.
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October 2023 by Philly
Drive through was quick and the employees was straight business, no extra stuff, which is how it should be. A little skinny on the chicken in the famous bowl though.
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October 2023 by Judi Sharp
KFC on Winton Rd in Cincinnati used to be a great place. It has gradually declined. Today I went in and ordered dine in. I waited and waited and waited. 5 other people ordered and got their food while I waited. Even the other customers were commenting on my not having received my order. I finally asked one of the girls there and after she checked her screen she stated that my wings had to be cooked 7 minutes and they still has 2 more minutes to go. I waited another 5 minutes (after having already waited 15) and she gave me my order. I got 2 flats that were separate and 2 big clumps of wings. Only the 2 flats were cooked enough to eat. On the clumps, the only thing cooked was the battered coating. The wings themselves were not cooked. I ate my fries and brought my wings home to cook them. I can not afford to waste $9.00! I will not return to that location. They obviously forgot about my order and then tried to rush it up. I was not rude, nor did I act impatient. Poor customer service, poor quality of food! I won't be back!!!