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October 2023 by J David H.
I love saving money with Kroger fuel points, but this was a weak location with access. This review is for fuel only. No issues at the pump, some minor debris. Signage is not the best off the main road and accessing then exiting is poor. I would not return. 2.5 rounding up.
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September 2023 by Ingrid Willison
I know there's lots of customers out there tired of Krogers ridiculous app, I know you're tired of logging in, can't download coupons, coupons not taken off at checkout, can't even submit a comment or complain on the app, annnnnd I know you're tired of updating the app at least 3-4 times aweek. I suggest get rid of the so-called computer software expert and bring back the paper ads and coupons. At least it's quicker way to save time for us and less frustration. THIS IS JUST RIDICULOUS, SIMPLY RIDICULOUS ? I love my store, but hate the app, Meijer is just 2 minutes away from my favorite Krogers and the app is much better. Oooooookay here it is Sept 27th and yes Wednesday and yes once again kroger has a update for the app. You're not going to believe this one. Look at the coupons FREE BREAD when you buy TAMPAX, FREE CHEESE when you buy DAWN DISHWASHING LIQUID, how about $6 MEAT PURCHASE with TIDE? BAWHAHAHAHA. These are BONUS DIGITAL DEALS. Can someone please at least pair them up with a compatible item. And Kroger still think the programmer know what they're doing???? BAWHAHAHAHA Bawhahahaha Bawhahahaha and Bawhahahaha every Wednesday
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September 2023 by Piper Grimm
I have been in the customer service line about 25 minutes. The guy at the counter is doing his best trying to help everyone. To the management: this is not acceptable. You have removed most of the cashiers and installed self checkout. This reduces labor cost, so it would be reasonable to think things like customer service that can not be automated yet would be sufficiently staffed. Please do better your employees and customers would appreciate it.Edit: fixed typo
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September 2023 by Kayla Alleshouse
Not a bad kroger but they woefully understaff their deli pretty consistently. There is always a line and today (Saturday) for example there was one employee in the middle of the day with 12 people waiting.
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September 2023 by Briana Jouett
It's my first time at this location, and it's nice as hell in there. Staff is very friendly and helpful. This is officially my new location to come and shop.!
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August 2023 by Jon Zorrer
This is probably one of the best kroger in cincinnati. They have a nice selection of organic food, and the deli has some fresh varieties of munch. They also have a good selection of ipa beers and sh!tty beer if you like that kinda stuff. One of the things that need improvement is the customer service money center. The wait times are silly sometimes because they only have one person working it.
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August 2023 by Erykah Robinson
Found glass/ hard plastic in my Food, they handled it immediately and took them off shelves but HR called me and told me it wasn't a big deal and down played it. Not a fan.
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July 2023 by Donna Osborne
Kroger's great but needs more help. Pharmacy (esp drive through is really, really slow)
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July 2023 by Cindy Swafford
Always have what I need/want just can't always find it, and can't find anyone to help you!
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June 2023 by Christopher Siebert
They now have a system where they can lock your cart as you are leaving rather than speaking to you. I was pushing my cart out past the security guard at the store entrance when my cart locked up so hard that it gut punched me. The locked wheel actually ripped up fibers out of the carpet. I had paid for all of my groceries, I didn't even use the self checkout because that can raise suspicion. Overall it was a physically violent and dehumanizing experience to be a Kroger customer.
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June 2023 by De'Jene Hector
Worst Kroger’s ever I walked in there was not cart inside the store the store is never stocked worker are lazy and don’t wanna do there job.
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June 2023 by Jessica D'Aurora
I previously enjoyed shopping at this Kroger, however the past few times I’ve gone, there’s salespeople standing by the produce/Starbucks/bathroom area - basically unavoidable. I just want to shop in peace, not be harassed by salespeople. I already have to deal with this at Walmart, Sam’s Club, Target, etc. please stop letting these people come to the store so I can get my groceries without having to be bothered and have a safe space for it.
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June 2023 by BEERSLAER
Stopped in to pick up 1 item. Went thru self checkout, item required an employee for age verification. Light started flashing to get an employees attention. Employees walked by, stood & talked to each other. One guy finally said he would be right back & disappeared. I was ready to leave the item sit & walk out when another employee came over, told me it would be a minute & he got someone's attention to do it at their very leisurely pace.
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June 2023 by William Tilton
This Krogers has laziest shoppers on earth! Dozens of carts strewn throughout the lot because people are too lazy to take them to the cart corals. Usually trash in the carts and always trash on the ground in many parking spaces. Pretty much gives you an idea of the clientele.
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June 2023 by Krista Sweet
Always has fresh food and fruits in stock. One of the best Krogers around