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November 2025 by Diane Thomas
Had 2 coupons for the same item, one expiring today. System took off the newest one instead. So I lose out on my newer coupon for next time and only got $1 off instead of $2. Self checkout lady was useless as she wouldn't correct it. Second time I've had an issue with the coupons and couldn't get it fixed. There is a reason I barely shop at Kroger.
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August 2025 by nijah thornton
From the pharmacy to the store staff they are the most rudest nastiest people I have ever encountered in my life I need to find another pharmacy and store to shop in I hate it here
I really hope corporate see this you guys need to hire better staff with professional skill and better attitudes.
Food is bad produces go bad it’s gross I’m sick of it !
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April 2025 by David Schlageter
Rick and his crew are amazing. They are efficient and so kind. I always look forward to seeing them. Not the closest pharmacy to my home but the extra miles are worth it!
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October 2024 by Unavailable Username
Before TODAY 10/24/24 it WAS OK!!!!!! BUT AS OF TODAY, TERRIBLE!!!Calling and they will hang up on you or just let the phone ring, my medication is life or death so I was so hurt by this and the attitude giving by both employees, made it worse
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August 2024 by Connor Maciag
Nahum was great! Very accommodating and friendly. Service from the other lady was the complete opposite... cold, rushed, and quite rude. Was a night and day difference in my 20 minute experience. Quite shocking. To be fair I couldn't hear out of my right ear because I have an ear infection, so I did ask her to repeat what she said, but I couldn't imagine treating elderly people that way with hearing issues as well.
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July 2024 by Mark downing
Worthless Pharmeacy! They do not want to help you. They just say it’s on back order call the manufacturer!
I have used Kroger for years but i will never use them again for my pharmacy needs or groceries! I know they do not care but they have lost a customer for life!
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July 2024 by Todd Pflug
Everyone there is friendly and knowledgeable. Rick (pharmacist) and Nahum (tech) will go out of their way to take care of you!
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April 2024 by Geraldine Talbert
Always have the best of service.
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October 2023 by LARRY FAULKNER
Very professional, knowledgeable, friendly and courtesy AAAAA*****
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August 2023 by Frank Evans
All new machines in self check out. Halfway through checkout, the machine stopped scanning. Help came and was unable to get scanner operational. After 15 minutes of trying I left.Also, I bring my own bag...there used to be a shelf to put it on while scanning. Not anymore. Shelves are gone. I do not want to use plastic. So how do I put items in my in bag without scanner stopping and saying "please scan all items before placing in bag"
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July 2023 by Meaghan Rea
The pharmacist and technicians at this Kroger are always friendly, so I want the star rating to reflect that. I know they are understaffed and overworked - they are doing the best they can.The second part of my review is not for the pharmacy itself, it’s for the horrible, no good algorithm Kroger uses. The whole backend of the system is broken. I’ve had too many problems with getting my refills. After I call to disassociate doctors from my account, yet they still remain connected to my medications is baffling to me.I try to do as much as I can online so I don’t have to bug the pharmacy techs with my refill probs, but there isn’t much I can do within the app regarding the repeated issues I face with getting refills from my actual doctor (and not doctors I’ve seen in the past).Kroger, if you are reading this, please get some competent managers, developers, and UX designers to reconfigure the pharmacy stuff.
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April 2023 by Robin M.
Good Friday, it's noon. l'm at the Kroger in Woodlawn on Springfield Pike. i notice the inventory is down in all departments. With a full shopping cart I approach checkout and to my horror, I see ONE register open with EIGHT full carts in line. a mob of shoppers with smaller purchases are jamming up the self checkout area. I get in line for the one register open. people with full carts line up behind e with over 12 carts in the cue. The register is right in front of the office where two managers seem indifferent to this nightmare. people in line behind me walk up to the office to complain. "We are working on it!" was the response. 40 minutes waiting in line and no additional help! this was my last visit to Kroger. and they want to buy Albertsons? Meijer here I come!Rb
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October 2022 by Sky Beans
whoever is working at the pharmacy is really rude. i noticed the change in staff a few months ago and ever since then the customer service has gone down hill and my prescriptions are never ready on time and are constantly delayed. Its unfortunate because the old staff was 10x better. will be switching pharmacies moving forward.
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October 2022 by Tommie Fleming-Maiben
No wait in line fast service
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September 2022 by Patricia
Rick, who is charge of the pharmacy, is, in a word, awesome. He never forgets a name or a face. He is extremely knowledgeable, affable and professional. Most important, I trust him 100 percent.
