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November 2023 by JaBurd
Rarely have all prescriptions ready and will say they're out of something, but then will find it before you leave. Often have to make multiple trips because the medication is in the order delivered but they haven't unpacked it yet. Find a different pharmacy and save yourself the headache.
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November 2023 by Jason Burden
Rarely have all prescriptions ready and will say they're out of something, but then will find it before you leave. Often have to make multiple trips because the medication is in the order delivered but they haven't unpacked it yet. Find a different pharmacy and save yourself the headache.
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November 2023 by Cara K.
Way too many self checkouts. Never enough humans checking people out and self checkouts stall at every other item scanned. Overcharged on multiple grocery items per visit--have to watch prices listed on shelf to see how it related to the price that rings up. Super frustrating experience!
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February 2023 by Katelyn T.
I frequent this location, I usually visit 1-3x/week. There has not been one visit where the carts/baskets are stocked. 95% of the time I have to go around to one of the self checkout areas to find a basket. Today when I arrived, they did not have one single basket or cart for customers to use in the entrance area. When going to get a basket today, I informed an employee in the self checkout area that there are no carts or baskets in the entrance. She told me that they sent someone and hopefully there will be soon. After shopping and going to leave, about 20 minutes later, there still was not a single basket or cart in the corral. It's an inconvenience that I don't look forward to, every single visit, and after years of going to this location, it seems like they will not make it a priority to be addressed.
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November 2022 by Dan S.
The worst pharmacy I have ever used! They are always slow to refill prescriptions requiring a wait of several days. They promised a refill at 4pm on a Wednesday and I went to pickup on a Friday and they said they were counting the pills and needed 15 minutes. I waited for a half hour and they said they were out and couldn't refill until the following Monday. This has happened several times.
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November 2022 by Scott Carrelli
Went to the the pharmacy tonight to get new important meds. Came to the window 10 minutes to 6pm. The girl working was obviously annoyed. She the proceeded to tell me they close at 6. OK, it’s not 6 I told her. She got scripts and tried to charge me full amount. I said my insurance had not been applied to my total. She then informed me if I need to to come back tomorrow when she could take my insurance. Great customers service Kroger.
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June 2022 by Alison Pavlicek
Roger & Brian went above and beyond for me today. My Doctor prescribed a medicine no longer available. The team was able to come up with a solution. I was a bit anxious & rattled about the change— the two gentlemen were able to help me understand more clearly that it was no issue. Although, always busy, the team is always able to take the time to answer questions. In the world today, an extra few minutes, is really going the extra mile or two! Quick add: this is my old pharmacy from 10+ years ago. I drive an extra 15 minutes to drop off & pick up due to the service I receive here.
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June 2022 by Adrienne Henley
The staff is very friendly.
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January 2022 by Jordan H.
I have been going to this Krogers for over 10 years. Never had any problems and everyone is very nice. Unfortunately, not today. At self check out, a woman named Bonnie was working and she was extremely rude to my father. When he asked her for assistance she was short, rude, not friendly, and untimely to help him. While I can tell Bonnie may have experience working here as she had the keys for certain things and seemed to know what she was doing completely, she just seemed like she did not care and was acting like we were a complete nuisance to her when all we were asking for is for her to do her job. My father cited similar experiences with Bonnie before. The only time I personally saw her smile the entire time is when we were leaving. As a customer service worker myself, I know the expectations are higher than that. My father is an older man and did not deserve such rude treatment. I sincerely hope this women is reprimanded for her negative impact and complete disregard for customer service.
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December 2021 by Dan L.
The stock and availability of items in this Kroger has improved immensely over the past couple months. I no longer drive out of my way to go to Harper's Point to get what I need. Management has been making changes and it really shows. Glad to have this as my local Kroger.
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February 2021 by Joel F.
At 4:00 PM today I was shopping in the Kroger store on Montgomery. I am an old man and I just shop to feed myself. After working over 50 hours this week, I thought I'd treat myself well with a surf and turf dinner. I picked up a fillet de migon and wanted a lobster tail to go with it. At the seafood counter, a young woman was working alone. I was the only customer at the counter. She was in the back, wrapping something in saran wrap. I told her I wanted one lobster tail. She directed me to a stand alone cooler in the aisle, saying she had wrapped two packs. I didn't want two lobster tails, I wanted one, Apparently she was too goddamn lazy or just didn't like the looks of me. She wouldn't wait on my. So I didn't get my lobster tail and left the store pissed off.
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July 2020 by Thomas Ebel
Convenient for me to get prescriptions.
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October 2019 by Caren Spears
Great staff, very personal and nice! Would recommend!
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October 2018 by Ces C.
This is the closest Kroger to my work &I usually come here after work for quick grab and I usually spend a minimum of $60. If it isn't for the distance I would really not come here. I work nights so I usually go after work wc is around 7:30-ish in the am. This Kroger has THE MOST unfriendly employees in the morning by far. Racist and unhappy looking people, maybe for a lack of a better word. None of them says "Hi" or "Thank you" in the counter, after handing you your receipt. Nothing. Interestingly, cashiers greet the white people before me . Especially the white old skinny short haired female and Mark this morning's cashier. Zip. I'm an educated asian by the way, its just a pitiful sight.
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June 2018 by Brian G.
It's the closest to my house so in a pinch it's OK, but the small size of the store limits the selections they have available or they always seem to be out of what I came there to buy. Compared to the Harper's Point Kroger, they just don't have the same selection so if I need to do a full grocery shop, I will go there instead of this one.