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January 2024 by Ahmad
This pharmacy is the worst I've ever experienced. There's always a wait for my prescriptions. The 30-minute break should be divided among the staff. As a private business, they should never stop operating for any reason except emergencies! The Kroger Plus card doesn't swipe at their machine.
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December 2023 by Allie Goldman
Brian was amazing!
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November 2023 by William Loring
I have been there 5 times to pick up my meds. Twice they are out of stock two times they are closed for lunch and the next time I finally get there 10 min before they close and they refused to give me my meds because they were about to closeKnowing I take a medication that cannot be missed. I explained that I had been trying for days and they definitely didnt care. This is the most unpleasant unprofessional pharmacy ever...
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May 2023 by Kimberly W.
Absolutely the worst Pharmacy ever! Weather you put your order in online or via phone it's almost guaranteed that they will not have it ready. The drive-through has been broken for probably about a year, and they refuse to fix it. but the worst part of all is when you have placed a pick up order for 2:00 PM and you come to pick it up at 7:30 knowing that they close at eight and since they wanna leave early they tell you that they do not have the prescription in stock. So being insistent because the prescription should've been done by two, and I came at 7:30 I would not leave, they then said that they would give me a loaner. Then what do you know a few minutes later the whole prescription miraculously appeared in the store that they said they didn't have. I'm a young able-bodied person however this store is an area where there are a lot of elderly people who walk and or catch the bus or even Uber. They are to be ashamed of themselves. And if anybody with enough power to shut this pharmacy down sees this I actually have the live video footage of this medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention.medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention. if I ever hear of a lawsuit where somebody has lost their life because of this pharmacy, I will be the first to testify on their behalf. SMH this is utterly ridiculous!
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April 2023 by Brynn K.
This is by far the worst pharmacy all they do is stand around and when customers come to get their prescriptions they laugh in your face. The head pharmacist has absolutely no idea what she is doing as she told me one thing and then caught herself in a lie which lead to her just not wanting to do her job and turning it on us. She sits there in her own world instead of helping people. Not sure how any of the workers at this pharmacy are still employed. The pharmacist is one of the nasties people I've ever encountered and her goal is to screw everybody from getting their prescriptions when it's important that the customer has their medication. NEVER EVER GO HERE!!! They deserve a ZERO star rating!!!!!!
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April 2023 by Brittany Burnett
So I've been getting my medication through this Kroger pharmacy for almost a year and never had any problems, always on time and ready for pickup when they tell me
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April 2023 by angela campbell
Always a bad experience my scripts get called in early morning I even call after to make sure I get there at 7 this boy " the same boy who always has an attitude" says can't fill it tonight come back tomorrow uh what this has happened multiple times I have a job ! I have to go tonight and all day tomorrow without medication I will be sick without does he say we're sorry anything at all for another inconvenience and when I called this morning they said it would be ready in a couple hours it was well past that he rolled his eyes and just said " next"
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April 2023 by s s
Not sure why everyone’s leaving bad reviews. The pharmacy is great.
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April 2023 by Sierra Nichols
Extremely slow on filling scripts. Woman at the register is rude. Go to CVS across the street if you can.
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April 2023 by brian wrightsman
Kroger sucks
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April 2023 by Jermaine Arnold
Never had a worse experience with people in Healthcare. This pharmacy should not exist. HORRIBLE customer service. I won't even shop at the Krogers anymore after my experience with this pharmacy.
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April 2023 by Donna P
This is one of the WORST Kroger pharmacy's in Ohio. The staff won't provide me an override for my vital meds. One is life threatening if not taken for a week. The staff finally gave me three tabs and now they don't want to see me at the counter.Good night and Good Luck!!
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January 2023 by Donna P.
This is the WORST Kroger pharmacy in Cincinnati. The staff is rude and insensitive. I will never step foot into this Kroger again. Good night and Good luck.
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May 2022 by Christina B.
One of the worst pharmacies I have ever come across. I like to give people the benefit of the doubt yet the current pharmacist is so rude every single time I go there and she makes me feel like an inconvenience. I only have one prescription I pick up once a month and even if I call ahead it's a 30 minute wait upon arrival every single time. Kroger really needs to reconsider keeping this location open.
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April 2022 by ELB
Never again. I waited one hour only to discover they didn’t actually have the medicine in stock. When I first checked in I believe they should have simply said - we are out. No problem. I learned a lesson too - when I drop off a prescription I will ask if they have it!
