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October 2025 by Ravenspy
Never had an issue with this pharmacy. Quick and easy.
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September 2025 by Chelsea
This pharmacy is decent. The reason I give it a 3 is because if my doctor calls in a refill on my meds and it’s not the exact date that it’s due for a refill they won’t automatically refill it, you have to call them up and tell them to fill it. I’ve NEVER used a pharmacy where they didn’t just automatically refill your prescription when it’s due if you had your doctor call in a refill. It’s annoying and I am always late getting my medication because of this system. Other than that the staff is great and friendly!
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March 2025 by Diane Witt
Great Experience!
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February 2025 by Tara Williams
I have always had good service and I’ve been coming here for 20 years!! This store is better than any of them near here!!!
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August 2024 by Robert Hoffman
Amazing pharmacy experience! 10 out of 10 would go again.
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June 2024 by Assata Hill
They gave me the the wrong meds. i’m genuinely confused tbh. very ticked off. on friday i asked for 3 things only got 1/3 that i asked. i called them back explaining they gave me the wrong things, unfortunately i was out of town but they told me it would be ready. i come back in town, go to pick it up and its not ready.. ok. call them today they told me it was gonna be ready.. not ready. just highly irritated considering this is life or death medicine.
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December 2023 by Benjamin Bobo
Drive thru sucked. Lady who we talked to was incredibly rude, sounded like she didn’t want to do her job or be there… Also Kroger doesn’t take (Tri-Care) Military insurance anymore, we ended up switching to Walgreens now.
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October 2023 by Ronnie Heni
Typical pharmacy but clerks are sometimes lost and it can be confusing
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October 2023 by Lisa Bergeron
No option to speak to a live person!!!
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March 2023 by John M.
I'm a Instacart employee and the bagger put soft item on the bottom of the cart. I scanned the heavy first and cold items, then the soft. They need to train some of them again.
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March 2023 by Rhonda S.
I had a similar experience to another review - difficulty getting riding carts. I went about ten times in a row to get groceries and each time there either wasn't a riding cart or they weren't plugged in to be charging. I called after about ten unsuccessful attempts to get a riding cart to get my groceries and like the other person who left a review, I was talked down to with an attitude that almost said are you too stupid to figure out that if the riding carts aren't out there we're busy and someone else is using them and/or when someone returns the cart it's not our fault if they don't plug it in. Finally, I became desperate and went with my walker even though I'm only supposed to use that for support on short distances and I ended up on my back in extreme pain for days. Now, I go over to the store in Covington, Kentucky because someone told me if they're out of riding carts that their staff will get you seated comfortably while they look for a riding cart and if they are all in use they will keep checking on you until someone is done with theirs and they always keep them plugged in, and that was my experience when I went to the store in Covington. They are so nice to the handicapped in Covington.
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March 2023 by Jennifer M.
Apparently employees are under the impression that it's up the customers to keep the electric carts for the disabled charged. Out of the four carts only one was charged and available this morning. When asked about about it I was waved away with an annoyed attitude by the very rude employee. That is unexcusable!
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February 2023 by Steve L.
Krogers needs to have more cashier staffed registers available. 3 is almost NEVER ENOUGH! I don't want to work for Krogers for free in the self-checkout lanes! Limited selection choice for most things. The only things keeping me shopping there anymore are the gas points and that Jungle Jim's is too far of a drive for regular shopping. GFS, Findlay Market seem like good options as well.
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January 2023 by Joshua Younger
Just moved back trying to get my prescriptions transferred from Walmart in florida to this location zero luck. "Get your doctor to write new scripts and send it to us or just go to Walmart" very rude. I've been gone for a few years but I find this unacceptable. They would not attempt to transfer prescriptions and sending me somewhere else, this location was the one I used all the time.Guess I'll just give Walmart pharmacy my business.
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November 2022 by Ashley Earls
Certain employees are very rude and need to go back thru customer service training