Kroger

Most Recent Comments

• April 2025 by Judah J. Riggins
  While this is typically a reliable location, be careful. Last time I shopped here, I didn't realize all the food on the shelves were expired. Needless to say, I threw up a lot. Thanks Kroger!! 😄
• March 2025 by Carla McNeal
  I do not like some of your younger cashiers.
• February 2025 by jacob benavides
  poor customer service. "nah I can't look and see if we have that product" Thanks MR. Nah
• February 2025 by shanise thomas
  This is far the worse krogers in city to go grocery shopping. It has nothing for normal people. It barely has enough room for anything. It used to be a kroger that we all can shop at since this high priced health food small variety store came it's been hell.
• February 2025 by Skull Theskull2
  Quick and safe but close times are unreliable
• February 2025 by Mark Foley
  You guys need to do something with the security in that building, I just had someone walk up on me while I was extracting money from the ATM upstairs. Please do something
• February 2025 by Mario Murrell
  This is $51.00 worth of food the USA should be ashamed.
• January 2025 by Ed Walker
  I shop here a few times a week because it's the only grocery store in the city. First the bad... you have to clear the gauntlet of bums and pot smoke that greets you at the entrance and It's quite expensive for normal groceries. On the positive side, they do seem to be well staffed, polite, and welcoming employees. The place is stocked and turned over. Also, there is armed security guards as well as plain clothes loss prevention dudes. I've seen a guy being pulled out by his collar out into the street and giving a don't come back talkin to.
• January 2025 by Sean Morris
  Absolutely the worst Kroger store I have ever seen. Everything looks to be well thought out until you look at the shelves. Every order we place with Instacart has nearly 50% of the items canceled. It's easy to see why when you go because whomever manages the stock has zero logistical logic. For examle, I needed heavy cream, theres 8 shelves of half and half with 9 brands fully in stock but only one shelf of cream from only one brand sold out. The meat section, even when fully stocked can fit about 4 boneless ribeyes and of course they are always sold out. Peanut oil, only 1 gallon sizes and only Kroger brand. The list goes on an on. Shelves are constantly stocked with multiples of the least needed things and empty of what you want since they never shelved them in the first time. Then you add the fact that there are normally 10-20 dude just hanging out at the door or inside of the entrance and this place becomes a nightmare to visit. We are shopping at Meijer for now on, I would rather have less quality of what I want than constantly not have anything I need at all. Publix can't get to Ohio fast enough.
• January 2025 by sm her
  Answer: serious issue concerning the current placement and behavior of the greeters outside the narrow entrance of your store. This situation has become a significant issue that not only affects the accessibility of the store but also creates an uncomfortable and unprofessional environment.
  
  Obstruction of Access:
  The narrow entrance is already difficult to navigate, and placing greeters right outside it only exacerbates the problem. It is often impossible to enter the store without having to maneuver around these individuals, leading to frustration for customers. In many cases, this blockage can cause delays, create congestion, and even impede people with mobility issues from accessing the store properly. This isn’t just an inconvenience—it’s an accessibility issue that needs to be addressed immediately.
  
  Lack of Uniformity and Identification:
  The greeters stationed outside are not in uniform, making it difficult for customers to recognize them as store employees. This lack of uniformity undermines the professionalism of your staff and causes confusion, particularly for new or elderly customers who may not know who to approach for help. Customers should be able to immediately identify store personnel, but the current practice leaves a gap in this expectation. It gives the impression of disorganization and reflects poorly on the store’s overall operations.
  
  Intimidating and Unwelcoming Behavior:
  A major concern is the demeanor and behavior of the greeters. Many customers find their presence intimidating rather than welcoming. The questions asked by these greeters often feel intrusive, and their approach can be off-putting, leaving shoppers uncomfortable. This can discourage people from interacting with staff or even from entering the store at all. The lack of a friendly, approachable attitude is a serious problem, especially when dealing with people who are simply trying to shop in a calm and safe environment.
  
  Impact on Store Reputation and Safety:
  The combination of these factors—blocked access, unidentifiable staff, and uncomfortable interactions—creates a negative environment for customers. This isn’t just a small inconvenience; it directly impacts the store’s reputation. Additionally, if customers feel unsafe or unwelcome due to the greeters’ placement and behavior, this could lead to a loss of business and potentially harm your brand. The current situation is unsustainable and must be addressed to ensure that customers can enter and shop in a safe, organized, and welcoming space.
  
  Urgent Action Needed:
  urge you to consider relocating the greeters inside the store, away from the narrow entrance and certainly not near the elevators. This would reduce obstruction and create a smoother, more accessible entry for all customers. Additionally, it’s essential that these greeters wear identifiable uniforms to make their roles clear and professional.
  
  This is not just an inconvenience—it's a serious operational and safety issue that needs immediate attention. we hope you will take swift action to address these concerns for the betterment of both customer safety and store image.
• December 2024 by Brittney Gallagher
  Store hours say they're open till 11pm but they kicked me out at 9:50 saying they're closing
• December 2024 by Reesha Ree
  I wanted Starbucks but changed my mind after the female cashier with dreadlocks was very rude!!!!
• December 2024 by Chris Seibel
  Very rude employees, and were not helpful at all. Will never use this Kroger again.
• December 2024 by Ebony Meadows
  It’s 6:15 and they still have people waiting outside because the person to open the door isn’t here. Not professional at all. People have things to do. Get better workers!!
• November 2024 by Jess Skillz
  Friendly place but they close at 11 doors were locked it was 10:14