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January 2024 by Avi Singh
Avoid this place, check in at 12 pm for unloading, appointment was 2 pm got door 4:30 pm now 8 pm still half trailer done, rude staff, forklift driver left forklift inside the trailer since 30 minutes. Never come again.
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December 2023 by smooththadude
I was skeptical cause of all the reviews.. I booked then looked…I got here Friday night at 10:45door by 11:00gone by 11:40…luck or timing..??!!me and the guard shack and a yard jockey on the lot…the 14 skids may play apart also but I was n and out like a robbery… they alright with me but I’ll probably never comeback cause lighting can’t strike twice they say..Safe travel drivers
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December 2023 by jesee Way
This place took 11 hours to load me!I arrived at 3pm left at 2am! HAVE A FULL CLOCK IF PICKING UP HERE, or DO **AVOID** TAKING A LOAD HERE! Also no overnight parking, so if you’re already over your 14 hr clock you still have to leave. Also they will give your door away if you don’t keep asking what time it’s your turn to load!
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October 2023 by Eider Martinez Pupo
I’ve been since 6:00 AM more than 6 hours and they still haven’t started unloading me without counting the bad treatment of the staff here don’t come because you’re going to lose the whole day this is for two here are 5 more trucks in the same situation
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October 2023 by Mashun Anderson Sr
Make sure you have plenty of food. Checked in at 12:45pm and checked out at 10:37pm. I’ll deadhead 500 miles before I pickup at this place again.
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October 2023 by Mihail Dimitrov
Horrible place, I spend almost 6 hours waiting to get loaded and I left without load. According to shipping and receiving manager they have mechanical problem with the elevator and can’t pull part of my load from the basement. I already missed my appointment in Kroger DS Delaware OH and I have to leave without load. I don’t want to hear about Kroger manufacturing or DC. Avoid this place at any cost.
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September 2023 by andrew
Waited 7hrs in a parking lot before I got a door. Avoid this place unless you want to waste your time waiting.
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September 2023 by Jason Coen
Just don’t. 7 hours total spent here. Arrived an hour early. Not sure why
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August 2023 by Mekhriddin Toshev
Hey drivers Do not come through for pick up or delivery. Minimum six hours for pick up or delivery. Either way drivers watch from there.
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July 2023 by Mir Salar
Checked in 11:30 am. Got the dock 5pm and paperwork 6:55 pm. Please avoid this place unless you want to reset your 10 hours here. No vending machine only portable bathroom.Good luck.
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June 2023 by Billie G.
I Knew better than to take this load! In a door at 10am started loading at 1pm and it's now 4:30pm. There has a been shift change and the new guard doesn't know anything about my load. It has been more than 2 hours since a forklift went in my trailer. And I was the only live load all day. I Will Never Ever take another Kroger load. This will even detour me from shopping at any Kroger or affiliate.
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June 2023 by Benmeziane Adel
The security guard is really professional. He allowed me to stay for another 1 hour to get my driving time back, but the yard dog driver, she came and said, "You need to leave now . She thinks she is Ms. . kroger
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May 2023 by Petro Group Corp
Most of the security staff are friendly, not all of them.Very Helpful supervisor from the office.Other than this, never coming back.I’ve seen guys waiting 3-4 hours for the dock, next 4 hours to get loaded/unloaded.Not a lot of room for parking but enough for backing in super tight docks.Don’t Try to be earlier hoping they will unload you cause they won’t.
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April 2023 by Atanas Kolev
Never come here, you will stand for many, many hours. Appointment 14:00, now it's 21:00 and I'm still here. I don't know when I'll leave here
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April 2023 by Steven Kendrick
Checked in at 8am for a 9pm app...it's 1am and they have not started yet... and to top it off the yard dog backed into my mirror and he denied it and drove off(evening driver). As if I'd lie about that Lol. .. docks are tight(very close side by side) and the only decent people here I've met is security. That's my experience and hopefully yours will be different. Very disappointing place. 6 hours past app time to load. Watch out for 'Ray Charles'... (yard dog driver). Lol... you've been warned.
