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February 2024 by RED BLOODED AMERICAN.
GETS WORSE EVERY WEEK,THE SATURDAY BEFORE EASTER,2 CASHIERS.SAME ITEMS ABSENT FROM SHELVES FOR MONTHS ON END. LOT IS FILTHY. UPDATE CORPORATE HAS CUT HOURS. ALMOST NO EMPLOYEES. AT 5 PM. SELF CHECKOUTS MOSTLY CLOSED AS WELL. PRICE GOUGING AND CUTTING EMPLOYEES HOURS. LINES TO THE BACK WALL. NOBODY CARES.
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January 2024 by Rick Villier
Nice little store. A bit more than Price Hill, Ferguson or North Bend and a bit less than Western Hills.Like all locations, staffing issues lead to long lines.
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January 2024 by Darryl Coleman
Bonnie at the Kroger's checkout is a true gem! She's incredibly friendly and always goes the extra mile to make customers feel welcome. Her speed and efficiency are impressive, while still taking the time to chat and make the checkout process a personal experience. We genuinely look forward to seeing her each week - thanks for being awesome, Bonnie!"
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December 2023 by Yula Nzioki
This store is awful. The manager needs to be replaced as soon as possible. It’s pretty bad when this store has a reputation for always being out of items. If I prefer shopping at one of the sketchiest Krogers (Ferguson) over the Delhi store then there is something wrong. Today they were completely out of bread. Literally no bread. Please demote the current manager.
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December 2023 by Venita Young
I, went there to buy a few items. Foods are high everywhere. Great, deals on chicken, and other meats.
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November 2023 by Anthony Agee
This is usually my favorite Kroger but today they made it clear that they don't want to assist people with disabilities.My boyfriend and I were attempting to check out. It was late and this particular Kroger makes it very stressful by stating things like the registers will shut off at exactly 11pm.We had 16 items with most of them cases of soda. In other words heavy items.Sharon was extremely rude to us and directed us to use the long conveyor belt self serve machine. This is something that would have been much easier to do with a hand scanner.We began scanning the items one by one. After we had a half a dozen items Sharon started grabbing the items and pulling them to the end. This caused the self serve machine to stop allowing us to scan because items had been taken off the belt.We didn't know what was going on when Sharon blurts out something very rudely to the effect of you only scanned x items and their are y items. We looked down and counted and it didn't make sense because one our items was hidden behind something else.So we're like ok, let's look at this and confirm the items (did I mention we were told the registers would shut off on us if we didn't get done before 10:59pm exactly).At that point, Sharon says something derogatory which I did not hear correctly and then commands one of the other employees to come and help us because she's and I quote " I am not going to work around someone with a dog like that "For the record, I have an ADA service dog. She's a tiny 13 pound havanese. She was sitting quietly at my side doing absolutely nothing. She had zero interaction with Sharon and was at least 10ft away. Elsa is a trained service dog and was on a lead. In this case she even had her red service dog vest on.My boyfriend gets really upset when people get discriminated against and made his displeasure known.Once made aware, that Elsa was a service dog and reminded of the fact her actions were violating a federal law and discriminating against us Sharon proceeded to argue with me about it. She incidently still refused to do her job and more importantly made us feel very unwelcome in the store.We did eventually get someone to finish helping us out.
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November 2023 by Beth McAfee
Customer service at this location is horrible. They close the front desk down prior to 8 all the time. The Deli always has a long wait. Go ahead and shop come back and they still haven’t called your number. Management needs to fix this location asap.
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November 2023 by Sarah Gerhardt
Very upset with this store I've bought six gold stars this past month that are broken open. Seeing as how it's all my son will eat I can't not buy them. It would be nice to get an in store credit when this happens but I can't even speak to anyone to fix the problem.
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July 2023 by Tom T
This location seems to be better staffed then others and is better organized. All and all not a bad Kroger location.
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July 2023 by Jenny Hendley
A great grocery store but prices are getting exorbitant, for me anyway. I still purchase a few things there, but I prefer the local market myself.
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June 2023 by Jamie (US)
Horrible customer service.. nothing like waiting in line because they only have one line open and one set of you scan. Told manager making up excuses people calling off work
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May 2023 by Robert Constant
Easy to find everything despite how big the store is!
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April 2023 by Brittany Knapp
All of the kids that work there have been so kind and generous. I love how hospitable they are. Always greeting and introducing themselves, always helpful. Love it.
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March 2023 by John M.
I'm a Instacart employee and the bagger put soft item on the bottom of the cart. I scanned the heavy first and cold items, then the soft. They need to train some of them again.
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March 2023 by Rhonda S.
I had a similar experience to another review - difficulty getting riding carts. I went about ten times in a row to get groceries and each time there either wasn't a riding cart or they weren't plugged in to be charging. I called after about ten unsuccessful attempts to get a riding cart to get my groceries and like the other person who left a review, I was talked down to with an attitude that almost said are you too stupid to figure out that if the riding carts aren't out there we're busy and someone else is using them and/or when someone returns the cart it's not our fault if they don't plug it in. Finally, I became desperate and went with my walker even though I'm only supposed to use that for support on short distances and I ended up on my back in extreme pain for days. Now, I go over to the store in Covington, Kentucky because someone told me if they're out of riding carts that their staff will get you seated comfortably while they look for a riding cart and if they are all in use they will keep checking on you until someone is done with theirs and they always keep them plugged in, and that was my experience when I went to the store in Covington. They are so nice to the handicapped in Covington.