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December 2023 by Jennifer Miller
You should have more than one person working your front desk. It's been a line for over an half hour. When I worked Kroger and any other retail store, the customers were taken care of then you went to handle other stor matters.
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October 2023 by Donna Hileman
They had their reopening a few weeks ago, looks very nice. I will have to find where stuff has moved to, but that will come with time. Change is good.
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September 2023 by Alyssa Gordon
Very poor customer service from department managers to the store manager TOM. I asked the floral manager a question and flat out said she could not be bothered until 9am. When I asked for the store manager her sent someone to ask me what did I want… TO SPEAK TO THE STORE MANAGER. If this is the leadership it’s no wonder why the staff feels as if they too can be rude.
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September 2023 by Jeffrey Rich
This Kroger never has a checkout line open... Expect to wait a while. Last time coming to this Kroger...
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August 2023 by Dimple Johnson
It was terrible no lanes open only self-checkout I hate that
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August 2023 by Ken D
The smells when opening the frozen food doors are foul. Frost all over the products.Update: Look at the pic I took on 7/30/23, milk that is 2-3 weeks expired on the shelves. Folks find a better option, this Kroger is HORRIBLY managed and frankly a public health concern.
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July 2023 by N F
I haven’t seen more than one cashier here in months. Today half the self checkouts are down. I’ve been standing in line forever. Is corporate closing this store down. Where’s the the staff?
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June 2023 by kayla Smith
I am stuck going here due to my location being so close, they are reorganizing the store again which would be fine BUT they just have empty isles saying "coming soon." No new location for x is here so you can't find anything. The store is almost always in chaos, the Deli is closed during open hours all the time making it super hard to get deli meat for the work week for my husband. When they are open the lady who slices meat is VERY slow and messes up the order almost every time. They've messed up more click lists than I can count. By far my biggest issue is the produce. My god even walmart king of trash produce has better produce. They constantly have moldy strawberries, cucumbers and other produce or it just doesn't exist. They also always have gnats like crazy all over the tomatoes and produce. I literally picked up 4 squishy moldy cucumbers trying to find one that wasn't disgusting. I am not one to complain this is my first review of anything but its been so frustrating. Not the employees fault who ever is responsible for this location is at fault.
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June 2023 by QIS Services
So many youth walking around the store on their cellphone... but should be working. I couldn't even get help. When the seniors are working more efficiently than the youth...there is a problem. Please fix this issue. However, one young lady Miesha went out of her way to assist both me and another gentleman.?? Kroger needs more youth like her. Please do something Woodlawn!!! Again, please do something!!
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May 2023 by Each Step
It's a large chain grocery store. Depending on location, some are tight and a tad more expensive based on lack of space. You can generally find anything you need. Prices are ok though Aldis beats out in non perishables.
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May 2023 by Carl Neff
It's never been a good Kroger location but now they are cancelling pickup orders due to low staff. No option to pick up at a later time or transfer the order to another location. Cincinnati desperately needs a competitor to Kroger.
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May 2023 by Chad Klump
Everytime I go in I have to deal with a spectrum salesman. I just want to buy food and not be bothered.
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April 2023 by Chris Edwards
I spent about 20 minutes in line waiting to checkout in the self-checkout line. They only had one of the two self-checkout sections open. I got tired of waiting, so I put all my stuff back into their proper places in the aisle and returned my cart; and by the time I left the line had barely moved.The store clearly needs a better system, more employees, or both.
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April 2023 by Robin M.
Good Friday, it's noon. l'm at the Kroger in Woodlawn on Springfield Pike. i notice the inventory is down in all departments. With a full shopping cart I approach checkout and to my horror, I see ONE register open with EIGHT full carts in line. a mob of shoppers with smaller purchases are jamming up the self checkout area. I get in line for the one register open. people with full carts line up behind e with over 12 carts in the cue. The register is right in front of the office where two managers seem indifferent to this nightmare. people in line behind me walk up to the office to complain. "We are working on it!" was the response. 40 minutes waiting in line and no additional help! this was my last visit to Kroger. and they want to buy Albertsons? Meijer here I come!Rb
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March 2023 by Lorrain Koehler
Clicklist is ok. Inside the store is overcrowded most of the time and the parking lot is literally dangerous with cars and walking. The workers are almost all nice though.
