Kroger

Most Recent Comments

• March 2024 by Peggy Henthorn
  Slowest deli department ever and very rude staff.
• February 2024 by D.Y. H.W.
  Shoutout to Lori! I think she works on the front end. I hope I spelled her name right. I left some meat the day before and ran out of the store and I knew I was missing something but I couldn't remember what it was, as I had spent over $500 on groceries and my receipt seemed accurate. Came back the next day for more groceries (6 person family lol) and she stopped me and grabbed a bag and told me to grab a new pack of meat like the one I had left at the store. Thank you Lori! Some say this isn't a big deal but it definitely is. I should have payed better attention to my purchase but at the same time, most front end staff will NOT tell you if you are leaving something behind or if you did! Good to know kindness still exists in 2024.You are one of the many reasons I return every month! See you soon!
• February 2024 by K RS
  Terrible redesign and layout. Terrible self check out area. Higher employees, I don't work for you. Overpriced, I'll go elsewhere for most things.
• December 2023 by Kevin Armstrong
  Good selection of produce and meats.
• December 2023 by Charles John
  Kroger left a cart in front of the exit.There were no signs posted, just a cart left behind. As I was trying to leave, I moved it out of the way.An employee actually started YELLING at me! Telling me to stop moving that cart, that exit is closed and that is why the cart is there.I asked “Are you yelling at me? Who do you think you are? I want to speak to your manager”. She said that she’s the manager.I said “what’s your name? I want the name of your supervisor.So she walks away, refusing to give her name or supervisor information. As I asked her again, she said that I can leave the store now.I took her picture and will make a complaint when I find out who her supervisor is.What an awful store!!!
• October 2023 by Naruto Uzumaki
  If you like paying more for literally everything just because its in a nice area, this is the store for you! Screw Kroger, take look at their profits as we all struggle to fight inflation. 7$ for cereal, come to Kroger. Scumbags
• October 2023 by Simon W
  The store has good selection and a good nice staff that works hard and cares about the store, but the reason for the one star review is for the management. I have been shopping at this Kroger for 3 years now, and the managers have only gotten worse and worse. They don't seem like their being strict because a job needs to be done they are abusing their power, so they don't have to do as much work. I have seen a manager belittle and berate an employer for not wanting to take the carts inside during a severe thunderstorm, this happend outside of the front entrance. And when I was shopping today around 7:30 pm a manger by the name of Joe H, and another woman who I can only assume is a manager, berate and belittle an employee outside of the front doors again. There are other cases of this happening, and it seems to be getting worse. Kroger, you need to fix this or my family, and I will stop shopping at Kroger altogether.
• July 2023 by R E
  For a larger store, this location was not stocked with the variety of items other grocery stores carry. You will find yourself having to go to another store to finish getting the things you need.The self-checkouts were problematic all around me. One addled employee was crossing back and forth continuously to address the blinking self-checkout stations. The customer in front of me had to have help four times. Next to me, two different customers had the self checkout machines summon help. I noted the employee walk up to help the customer in front of me, turn away, and walk over to the other section where there were two other lights going off. The self checkout machines should not be relied upon as the only way to ring up an order. There was a rediculous bottle neck of customers unnecessarily at a high volume hour. Get those unused registers opened up and ran by a human.The management needs to focus on attracting and retaining cashiers and bag boys so there are FTEs and PTEs to schedule during peak hours, events, holidays, etc.The management needs to assess current purchasing and stocking so they can implement better systems and support their departments better.
• April 2023 by S. P.
  These are one of the best stores in the country. Clean, spacious, tons of choices. The prices are great as well. Stop here for anything you need or want!
• March 2023 by Melissa Brown
  Waited at the deli for 15 min. Someone comes out and literally helps the person BEHIND US in line! Then when they’re done… walks to the back and doesn’t come back out!!! Like what?! we were never even acknowledged! I had to check to make sure I wasn’t invisible! HORRIBLE HORRIBLE DELI SERVICE!
• February 2023 by Sarah G.
  I love the staff there at harpers point Krogers! And I want to mention this that one of the staff guys that works there, named Eric Werner (I think) is someone I know cuz he's one of our neighbors' son & he's extremely friendly & he does the self checking out lane job well! He is very attentive & very engaging to the customers & to me! He recognizes me as one of his neighbors too! So if anyone who's his boss that reads this please promote him because he does his job well & is able to multitask well!Next, I love that the staff dont have to wear those ugly uniforms anymore & black shoes either! They just wear what they want! So lucky! Wish more jobs were like this! I do get mistaken as a staff sometimes cuz customers will ask me where such and such is. I'll be like I'm not sure or sometimes I'll be like it's in aisle 5 for example. Would like to suggest something for Krogers though. I think a hand sanitizer station dispenser would be a great idea around every station from meats to vegetables because everyone touch's the food & no one knows if someone is ill or where their hands have been. So please take this in consideration & bring it up in your employee meetings to improve Krogers! I would like that! Thanks!I love the fact there's this fairly new popcorn place called "Popped". I went to try it out for the first time to buy popcorn for a football game & let me tell you, my folks & I love the popcorn! I get the butter & they get the caramel popcorn! It's exactly like the movie theater popcorn ! We keep coming back to buy more when we run out! Please keep that business going! I love the fact there's star bucks too! I've never tried Krogers Starbucks but it looks nice & friendly! I do wish there were a couple more staff there cuz they look short staffed. I've never tried the chicken order station at Krogers but it looks interesting. I remember a few year ago they had Mac n cheese but it's off the menu. would like it back on the menu. they do have spanish rice I've not tried there but I'm tempted to as well! Over all Harpers point Krogers is great and I hope they add more things to it! Thanks for all the hard work everyone is doing especially my neighbor Eric Werner!best regardsSarah G.
• December 2022 by HorseLover25 Grout
  Harpers point Krogers is so nice! I love the employees there & love the fact they don’t have to wear uniforms anymore! I love the service there too! I enjoy that they have so many options there to choose from food brands to even the stands the have from Asian food to the chicken mini restaurant Starbucks to the new place called Popped! I hope they keep them all there cuz I love Starbucks & I think of my boyfriend every time I pass it! Never tried popped before but I’m dying to try it! The customers there are very friendly too! Highly recommend Harpers point Krogers & good job to whomever runs the store! Just one suggestion I would recommend a hand sanitizer dispenser at every meat pit (like beef hams turkey pits I call) they have there because everyone touches the food there. & a suggestion that all employees wear their blue apron cuz I’ve had some customers ask me if I knew where such & such was. lol!
• December 2022 by Joseph Keller
  Pickup here is terrible. Items constantly missing that we were charged for or telling us something is out of stock like coke when there is never a moment when there isn't a wall of it in the store.If it wasn't for the pickup blunders, they'd be a really good store.
• December 2022 by Alie Preston
  The inside people are great but the ones that do your pickup order I begin to wonder if they even like their job. Every order every time there's a lot of stuff out. Then I go in the store and buy that same stuff that you told me that didn't have. Like one week it was mountain dew had another 12 packs of mountain de. Go in there's a whole wall they just didn't want to do their job. Maybe pick up people need a raise or talking to or maybe get more adults and not children that don't want to be there because Mommy and Daddy's money still takingmaybe pick up people need a raise or talking to or maybe get more adults and not children that don't want to be there because Mommy and Daddy's money still taking care of them
• October 2022 by Tracey A
  The associate assisting me at the self scan was exemplorary with helping me with a difficult gift card. Her name was Keitha. She was kind, gracious, and very patient. I could tell that customer service is very important to her!