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October 2023 by Bitia
they need to clean up their pollution behind the store, all the litter goes into the river.
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October 2023 by Allen Hill
My recent visit to Kroger Marimont left me with mixed feelings. While I had initially planned to make a purchase from their meat counter, my experience there was less than satisfactory. The limited selection of meats was disappointing, but I was willing to make do with what was available. However, what truly soured my experience was the lack of customer service.After deciding on my purchase, I patiently waited at the meat counter for assistance. To my dismay, not a single employee came to the counter during the entire 10-minute wait. This lack of attention was disheartening and frustrating, especially considering that I was a paying customer.Customer service is a crucial aspect of any retail experience, and it was sorely lacking during my visit to Kroger Marimont. The absence of assistance at the meat counter left me feeling neglected and unimportant as a customer. While I understand that stores can get busy, a simple acknowledgment or an estimated wait time would have gone a long way in improving my experience.In conclusion, Kroger Marimont's limited meat selection and lack of prompt customer service were disappointing. It's essential for businesses to prioritize customer satisfaction, and in this regard, Kroger Marimont fell short during my visit.
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June 2023 by Sherry Brewton
Reported to Kroger Corporate. Two African American were instacarting at this location were told upon checkout at Upay US and they had to checkout at register only. Sam the Manager lied and stated it was policy yet Corporate said They should have been allowed to Uscan. They discriminated against them because they are Black....
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May 2023 by Ed Smith
Very nice store with a good deli and prepared foods dept.
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May 2023 by Jerry Potts
I was just in your store about 30 mins ago s went to the deli. To get some stuff for Mother’s Day dinner both workers just stood there looking at. Me I asked the lady isf I could get some help and all she did was grab a knife and started doing something else my parents are in from florida I don’t get to see them much and I have to go all the way to Oakley to get service when I can see your store from my house it’s upsetting for the lack of service I have not gotten today I will always be loyal to this store but you deli people are rude
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April 2023 by Rick R
4-5-23. Early afternoon dealing with short loudmouth working at meat counter. You need to be trained in customer service, no one wants to be included in your misery!
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April 2023 by Kyle Bennett
If you’re gonna take 20 minutes to unload groceries, maybe don’t sit in the middle of the road blocking two lanes of traffic
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March 2023 by Stevie C.
Be sure to check expiration dates as the employees here clearly don't. Just bought a tub of yoghurt only to get home and find it's past it's "best by" date. Kroger used to be the premier grocer around, not anymore. I wish I had better options.
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March 2023 by Steve C.
Be sure to check expiration dates as the employees here clearly don't. Just bought a tub of yoghurt only to get home and find it's past it's "best by" date. Kroger used to be the premier grocer around, not anymore. I wish I had better options.
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March 2023 by Robert Wenzel
This place has become very bait-and-switch. They leave shelf tags on things like cheese from previous weeks sales and then it charges you twice as much as it should. You do five for five and then they don't give it to you. Please Amazon, bring a grocery warehouse to Cincinnati and put Kroger out of its misery.
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February 2023 by Sandra F.
I would like to update my review. We currently moved and this is our go to neighborhood grocery store if we can't get certain items from Aldi. This not a Marketplace however it's got the the stuff we need. A pharmacy, deli, seafood, meat section all fresh, nice wine/beer aisle. Not a huge selection like the marketplace but I like it just fine. Everything is categorized and it's clean. We had 3 of the staff greet us (all in one visit) and was super friendly/helpful. Even though this is an older Kroger. It does the job for us. It's not extremely busy like some locations.
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November 2022 by BeLinda R.
I find it very upsetting I need fresh meat at butcher (meat & fish). I ask for a steak. The guy working says sorry I can't cut that. I ask is anyone else in the department. I get an eye roll and heavy sigh. They disappear to come back with sorry none of us do that.Wow how do you have fresh meat department with 3 employees who can't do a simple job. Tired of just lazy people!
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September 2022 by Justin Gerbus
Our go to store. Staff is friendly and the store is always clean. Not the most expansive selection but the staff is wonderful.
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June 2022 by Elfatih Rustom
Loved it... Clean, shelves were full & well organized...
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June 2022 by Daniel Bowman
Elliot and Adrian were awesome at checkout! Make sure you let them know they were reviewed positively here! Thank you