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February 2024 by Chris Hudak
Was accosted by a Kroger patron because he thought I was parked too close to his truck. I park as far out near the gas station as possible to avoid other vehicles as I have a large truck. Super rude and threatened to key my truck. He had new york plates.
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February 2024 by HahahaNo
The only store that lies about its prices, you see a bunch of big yellow sales tags on items thinking it's a good deal but only when you get to the checkout do you find out you need some rewards card to actually get any of those sales prices, so I ended up spending about $40 more than I would have because of your false advertising. Meijer, Walmart and jungle Jim's don't ever do stuff like this, I'm never shopping at Kroger again. Unbelievable.
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February 2024 by Dean Price
Great place to shop
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February 2024 by Wanda Brooksbank
Always great. We go there every week. Want Eastgate Krogers to stay. Don't want a Super Store.
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January 2024 by Anthony Ritchie
Things on sale not in stock rude employees store was dirty to much to list very disappointing
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December 2023 by Dana Fowler
Me and my family were harassed by a racist manager on Christmas Eve. Our first time ever being in the store. I spent close to 300.00 and that is the last dime that store will ever get out of me. I called the store and corporate to let them know what happened to us. I hope they watch the video footage and see what happened to us and fire the manager. No one should ever have to experience racism in a store by a worker that is supposed to help you. Still can't believe it.
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December 2023 by Imani Fowler
Saturday December 23 me and my aunt were racially profiled here at the Eastgate Kroger by a (so called manager) but she wasn’t a manger. We were at the self checkout the one that look like the cashiers use there was a nice lady in front of us who was first she was very nice we waited to start scanning until she was done…. But we noticed that when she was scanning her items no manager no cashier was around and yes this women is caucasian unlike me and my aunt we are black so what the lady got done me and my aunt start to ring up our groceries there is a (so called manager) literally standing behind us to the point my aunt can feel her breathing on her neck… because that’s how close she was my aunt asked her nicely if there was a reason to why she was standing here watching us she stated she wasn’t watching us she just doing her job (let’s make this VERY CLEAR …. You can tell when someone is watching you it’s a instant feeling and it makes you feelUncomfortable) which is what my aunt told her like hey well your making me feel uncomfortable she stated yet again she is doing her job(mind you we are customers here so a customer is saying to you you are making me feel uncomfortable and your still standing here your still watching us) and again nobody else was being giving this type of treatment what so ever because I was paying attention when we got done my aunt went up to the front and said she wanted to speak to a manager she follows her up to the front (trying to be funny) and yet again claim she is the manager let’s make it clear our world is amongst all people of all genders/race/culture etc but I would respect a person/company/employee whatever if you don’t accept people of COLOR if we are not welcomed please note that please put a sign because I am ok with not coming somewhere where me my family my kind of people are not welcomed !
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November 2023 by Jillian Bullins
Store was organized and clean and they had everything I needed and more. Everyone working was warm and friendly . I enjoyed my shopping which is not always the case if I go to another grocery store.
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November 2023 by Courtney Mitchum Foertsch
This store (Eastgate)is so awful and such a huge disappointment everytime we have gone. They are always out of stock despite having boxes of items all over each isle(you can't hardly walk most days) They rarely have any baggers and very few cashiers. The last time I was there, the cash register computer went down so I couldn't see what was being scanned and the cashier repeatedly told me she didn't have a bagger for my $300+order. Then I placed a click list order at 9am to be picked up between 4-5. At 4p I was sent a text saying it wouldn't be done until 5-6. At 415 I was called and told that they didn't have any staff and they had no idea when my order would be done. I was told I'd have to "wait and see" when I received another text telling me it was completed. I was then told about how it was going to take so long due to them having to "pick my order by hand" since the computer crashed....excuse after excuse. My order should've been completed long before the exact time I was supposed to pick up. This place is a joke
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October 2023 by Rick
I didn't get anything on my Burrito no rice refried beans tomatoes lettuce or sour cream when it said it get it the waiter didn't not to happy with them and they wasn't even busy
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October 2023 by General Account
Dingy, unkept, & unprofessional. Had to interact w/ management today & that was a total embarrassment on their part, so unhelpful & rude. I won't be back & I'm thanking you for showing how much you really care about your customers. Happy to support any other business.
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October 2023 by Tom Jones
Very old store that clearly needs a lot of assistance. Not sure if it's just me but you can tell they're understaffed & anyone that works there is extremely depressed. Maybe the CEO should stop giving himself ridiculous salary increases & pay the people who interact with customers to care about their jobs.
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October 2023 by UnohooClan UnohooClan
I like this location. The employees have always been kind and I cannot say the same about the big Anderson one. It is busy all of the time however I prefer it over the Anderson location bc Anderson is TOO busy & on multiple occasions I e health with employees who aren't kind etc! I can run through it pretty quickly and I know where things are. I just wish they wouldn't have closed the one over by Mt Carmel tobasco Rd. I've heard rumors of this location shutting down after a newer one is built. I'm not opposed to it BUT will if it's as ridiculous as Anderson is. I like everything that Anderson has....it's just now the only smaller Kroger around is this Eastgate one which you feel like you can somewhat run in and out of without having to drive through a massive parking lot, not finding a spot and also having to go through such a large store. I like that there is a smaller and a bigger Kroger available. This location is just fine ( plz bring back the Mt. Carmel one ) ?
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October 2023 by Larry W
Kroger's is a good place to shop, and there produce is better than any other place around.. the store is always clean, and I can always find what I need.. the only problem I have with going there is a lot of times the sale prices do not get taken off at the register I guess because they are not programmed into the system, so if you're not paying attention to your receipt and you don't read it, you will not get the sale prices that you think you're getting. That happens to us about 85% of the time, then we have to go to customer service for refund.
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October 2023 by Ed Smith
Great selection of fresh fruits and vegetables. Lots of prepared salads. A good deli counter and plenty of frozen treats including several local brands of ice cream. We picked up a few fresh bakery items and even some firewood (which was on sale)
