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March 2024 by Lucas Frazier
This Kroger rules, dude. Don't listen to the haters.
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March 2024 by elmer c
The grocery store at Beechmont is great, I have never had a compliant; however, the employees working at Starbucks today are so disorganized. Someone got in front of me, which they can not control, but everyone got their stuff and I was the last one to get my coffee! How did they make it for everyone else and I was the last one? Maybe I do not understand how making a coffee works. Whoever orders first, should be first if they were actually organized. Please coach employees and it is the ones working this morning because it has never happened to me b4.
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February 2024 by Krista Mccracken
Love this store! They have just about anything you need!
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February 2024 by Larissa Lovetongue
There was a code 19 in location 74 while i was in location 73. That was two weeks ago and I'm still having nightmares about it... about what happened to my family during a code 19.... Not safe. Will not go back.
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January 2024 by stacey willis
Run and never use this store.This is my 1st time using the Anderson store. My click list order was delayed. Then when I went to pick it up I've been stuck waiting in line for 2 hours. Stuck unable to pull forward or move back. The manager of the store could have cared less. I plan to complain to corporate tomorrow.
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January 2024 by Joe Olson
My best visit yet. Good customer service.
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December 2023 by Steve Bergerj
EVERY time I put in a pick- up order for a specific time frame I get a text telling me they’re running behind and can I pick up during the next time frame which is inconvenient. plus my orders are often missing an item. They don’t have enough help at this store, plus they hire more kids than adults, and the kids just don’t care about doing a good job. You see other Kroger stores where more adults are employed and are in the union so they care more about doing a good job, as they are Kroger ‘Lifers’. Maybe I should start picking up orders at other stores then?
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December 2023 by Ryan Wohleber
This store is massive, it feels like a warehouse, no longer upscale just big, plain. Yet. Despite its size, the selection is awful, 1 or a couple major brands and then several versions of the Kroger brand. Constantly out of everything you actually need. The store layout is horribly unintuitive and when you can’t find something the size of the store makes it an awful experience tracking it down. The self checkout, despite Kroger pioneering the tech is frustrating to say the least. The scanners are unresponsive and it constantly stopping you and calling for help, which is often slow to arrive. Often no human checkout is available. The carts are also a craps shoot. This store is a mystery… I’ve never actually been irritated by the experience of shopping at a grocery store - Publix, Fresh Market, Meijer, Sprouts… all pleasant, reasonable to navigate, often upscale. I used to like Kroger at least as much before I moved away. What happened?
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December 2023 by Nancy Shaffer
You are not able to customize a deli order. Their deli selection for trays are horrible. Turkey, ham and American cheese. Applies to sandwiches and tea sandwiches.
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November 2023 by Erin Harper
I have zero idea why the people who do the shopping for online orders can’t get everything that’s on the list. Things I know are in stock, because I have to immediately go back into the store and purchase them—typically after already going home and seeing vital parts of recipes were not fulfilled. So, this thing I do to save time ends up costing twice as much time because now I have to go back to the store and go get things myself. The things are never out of stock, they’re always on the shelves, so I’m not sure why the shoppers can’t just give me all my groceries in one trip. Also, the store is so freaking massive that it’s a pain to do in store shopping. I’m trying to get groceries, not walk a freaking marathon.
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October 2023 by Toni Mallott
Been shopping at krogers for years and Cherry Grove Kroger employees are really nice and helpful.
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August 2023 by Sarah Winchel
Taylor the cashier was so rude.. I said hi and she ignored me.. she snatched and bagged my groceries like she mad at them.. when I said thank you once again not a word.. I like the variety of food here so I have it two stars.. Taylor, if you hate your job, get a new one. Customers didn’t fill out your application for you. Have some pride in your work.
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July 2023 by Emma Jeffers
I had Debbie as my cashier and she was so wonderful and nice. She helped out the mentally challenged bagger Geoff and had excellent customer service very kind and told us what we saved. One of the nicest cashiers I’ve had thank you!
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July 2023 by Tapendra Sinha
Worst quality .. don’t know where they source their product .. organic potatoes came out spoiled and rotten
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June 2023 by Raeanne Edmisten
Found all we were looking for and more. I wasn't greeted by any employees, which I found odd since I worked for a Kroger banner store for a good number of years and we were taught to greet all customers. Shelves were well stocked and store was clean.