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March 2024 by MS Momma
The store manager has no respect for the elderly or disabled people. He should be demoted to bag boy!
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March 2024 by BEERSLAER
030524 - I usually don't come to the store because it is so terrible. Terrible in many ways. Only needed a couple of things today and was in a hurry so I stopped in. Midday during the week it was not too crowded got in and out pretty quick.
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February 2024 by Ericka Montgomery
Kroger is my community store so it stays busy & employees change frequently prices are like the stock market. It's a much needed Store easy to travel I can't complain we All need Groceries to survive 365
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February 2024 by Jamie Tepe
Chantel was my cashier she was so helpful. Great customer service she has.
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February 2024 by Sheila Allen
Love it quick and easy out of there
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October 2023 by Thomas Flynn
I shop here quite often only because forced to. The only manager that was friendly and courteous was fired for who knows why. The new manager Megan is a terror. She treats regulars like nobodies when everything is already segregated and annoying to purchase. (Whole section with medicine/formula/deodorant/laundry detergent all in an enclosed area where you must purchase it first separately before you can continue your regular shopping) She also makes up policies on the spot.My LEAST favorite Kroger ever. Even less so than the one on Short Vine or the creepy one in Newport, KY.Will shop elsewhere unless forced to.
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October 2023 by Tiffany Crawford
A couple of the employees who work the pick up area at this location need to be terminated immediately for lack of customer service skills, lack of empathy, and verbal abuse! Apparently a mother/daughter duo who work there thinks that it's acceptable to curse out a 60 yr old man who was trying to get assistance with checking in to pick up his online order. Not everyone is tech savvy and after a rep refused to help and and told him to check in through the app, he was attempting to get assistance with the app. Instead of assisting him, directing him to a place where he could be helped, or (as he requested) getting a manager to assist him further; they were verbally abusive to him. This will continue to be escalated.
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October 2023 by Michael Kennedy
Some items of food, Hamilton Kroger's never has that I find other locations do. I prefer this location because it's close, and I don't have to travel far.
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October 2023 by Charles Johnson
This Kroger is terrible. I have had multiple times where I have walked in for 1 item and have to wait 20 minutes because nobody is working the registers.
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August 2023 by Eric Jones
Poorly managed and pharmacist is a racist. I never experienced the blatant, disrespect and racism so open in my 40 years on this earth.. Kroger’s you got to do better if it was me or my family members I would think Walgreens or cvs would be a better place to go and spend your hard earned money
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August 2023 by Jasmine Curtis
Produce section has been very neat and stocked every time I’ve visited. Store is very clean and staff is friendly
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August 2023 by Margaret Wilcox
Customer service is bad . Nobody at the front wants to help . Then when you do get someone to help you the attitude is crazy they give you . I will not shop at this one again !
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July 2023 by Queen Yaa Asantewaa
This use to be my favorite Kroger. Now it’s just terrible. What’s the point of having GROCERY Pickup?? - when you have LAZY A$S staff. This GENERATION OF WORKERS ARE TERRIBLE AND LAZY!
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June 2023 by Angela Moseley
Customer service is terrible lines are SUPER LONG, down the aisle long. No manager insight.....
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June 2023 by T Mitchell
Again, it's the first of the month, Friday 5p.m. and 2 registers open. Only one section of self scan. When all the corporate was here a few weeks ago all hands were on deck.
