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March 2024 by Kell Kell
Jen is very rude and very strange to get on the intercom every 2 min saying the store closes in 30 min. And as me and my kids walk past the customer service desk trying to finish shopping right behind a white man, she tells me and my kids that's not white that if we don't have our stuff before 11pm then we are not getting anything. I couldn't even understand why she didn't tell the white guy the same thing she said to me and my children. And I couldn't even finish shopping in peace. Then after I'm line. She started yelling at the black security officer and he seemed to be very confused and disturbed. It's is very terrible to see that Jen apparently is targeting black people and her mood of the way she looks is very scary. This lady and other customer service members seems a bit unfriendly and waaaay off unprofessionally towards customers! And racist!
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February 2024 by judy thomas
Management is worse I've ever seen. Seriously abuse their authority. The normal workers, cashiers, produce, meat and service clerks are great
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January 2024 by Michael Caliguri
This is why Amazon is going to win.30 employees standing around and 2 registers open. Minimum 36 minutes check out time.When you can stand inline with your purchases waiting to check out and it's faster to get online and have it delivered, that's a problem!I would think having all those self checkout registers open would help, but nope!
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December 2023 by Kate Morgan
Monfortheights kroger is my favorite
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December 2023 by Gary Wenstrup
Found what I needed and didn't have to wait to pay.
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December 2023 by Rodrigo López
✌️?
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December 2023 by Dasha Wilcox
Had the absolute worst experience tonight 11/13/2023.. Left emergency to pick up my sick son’s medicine from Kroger pharmacy & a guy pharmacist ask for birth date , says he can’t find it the script & to call the doctors office who prescribed it. I do as such & while I’m on the phone, a short dark hair fat lady starts locking the pharmacy down, I said how rude and unprofessional all I’m doing is what was asked of me. She then starts to talk to herself about how it’s after 8p … and she legally has to close it was 8:02… needless to say my son is home in pain no medication for her needs were greater. I’ll be taking my prescriptions else where. The rush to get off instead of concern of a child’s health. Pretty pathetic. I only gave a star to share me experience ??
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September 2023 by Jeff Caldwell
Understaffed, only “express” lanes open that have lines to the back of the store. No baskets or carts available. Staff looks ready to walk.
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August 2023 by Sue Manker
Shopped yesterday afternoon. Out of stock or very limited on several items. No cashier lines opened. Only the self checkouts opened and very backed up. Took over 20 minutes to checkout.
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July 2023 by Sarah Hedger
They rarely have what you come for, the produce and meat never seems fresh, once I came and half the store smelled like Raid, and I’m here now because I needed just a few things and it’s the closest to my house and they only have one side of self checkout open and one regular checkout open.
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July 2023 by Kyle Wolfe
This is by far the worst Kroger I have ever been too! The staffing it’s so bad that it takes longer to check out and it does to shop for groceries and stuff! Kroger’s if not far from this location and it is managed significantly better! Not only are the workers friendlier, but there is a vast array of products to choose from at the Dent location! I will not be back to the Kroger’s unless there are significant improvements made waste of my time! I had to work for Kroger’s long ago for seven years and have never walked into a store this mismanaged do better!
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July 2023 by Tina Holman
Worse kroger around. No one has a clue of items or current sales. No one ever or only one at deli which also runs chicken area as well. Meats are sliced at angle (example..one end of slice of ham is thick other end paper thin). Many items out of stock. Over all look of store is messy. Disorganized and down right dirty.
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July 2023 by HENRIETTA H
The Bakery!!! This was the 4th Kroger that I went to. Colerain the printer was down, Forest Park no one was working, Hamilton Ave no one was working. North bend Road- Amy C. Was a life saver! Picture cake made the next day! She was extremely kind and busy! If it wasn’t for her, we wouldn’t have the cake we truly wanted! Mostly disappointed in Kroger to operate in such a deficit. There are methods to take for your employees to come to work, like treat them like they matter! I wanted to tip Amy and she refused! But she deserved the biggest tip! Hopefully Kroger acknowledges her in someway! She deserves it!!! Thank you Amy C. From the bakery!
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July 2023 by Tim Ryan
This Kroger is one of the smaller ones around. They don't carry the same selection as the marketplace ones. And when it gets busy the registers get backed up quickly.
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June 2023 by Ben Ruter
I will purposely Drive 20 minutes out of my way to go to a different Kroger because the only thing I ever leave this store with is frustration.
