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November 2025 by Mike Rhein
My salesman, Stephen, was incredibly helpful. Super nice guy, very professional, very knowledgeable and very patient in assisting with colors and helping pick out coffee with end tables. Very happy.
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November 2025 by John Trau
Had a good experience. Looked at several different recliners and settled on a model that was very comfortable and fit the area well.
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November 2025 by Charles Fenical
We looked at other places for recliners and the quality just wasn’t the same as La Z Boy. Not only the quality but the selection was so much more and you could customize any chair with the base, material and any finish that you wanted.
We are very pleased with La Z Boy.
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November 2025 by Joyce Lovins
The salesman was knowledgeable in answering our questions. He was patient when there was an abrupt last minute change of mind.
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November 2025 by Vicki Jacobs
It's was clean, inviting, and everything was attractive. People were polite , helpful pleasant!
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November 2025 by Kayla T
We had a great experience at this store! We were looking for a reclining loveseat to fit in a tricky space, and found one we loved!! Keiler was extremely knowledgeable and helpful!! He let us explore without any pressure, and presented us with color and size options in multiple pieces to make sure we were getting exactly what we wanted. I would recommend this store to anyone!
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November 2025 by Susan Sturgill
Sales Manager was helpful and friendly to make a good decision on purchase.
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November 2025 by Linda Larison
Staff was friendly and put us at our ease. Sales person was very knowledgeable and helped us in making our choices.
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November 2025 by Helen Stengel
Waist of my time on web sight. Not showing me just plain leather sofas.
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November 2025 by Debra Park
Classy shop, big sale, professional and knowledgeable staff, and high quality recliners just like they used to be. Keiler helped me find the right model for me and order it just the way I want it. First rate shopping experience.
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November 2025 by Renetta Jordan
11/04/2025
Excellent Experience with La-Z-Boy Furniture!
I recently purchased a beautiful chair for my guest bedroom, and I couldn’t be happier with the entire experience. A special thank-you to Patrice for her outstanding customer service—she truly helped bring my vision to life with her expert guidance and warm professionalism.
Scheduling the delivery was incredibly easy, and I really appreciated the notification and friendly call from the delivery team before their arrival. They handled everything with great care and ensured the chair was perfectly set up in my bedroom.
As always, La-Z-Boy earns a full 5/5 stars for quality, service, and attention to detail. Thank you again for making my shopping experience so enjoyable!
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November 2025 by Roger Slack
Knowledgeable sales manager. Comfortable products. We will probably purchase again.
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November 2025 by Dennis Geisler
Easy to work with. No high pressure sales. Great selection of furniture and fabrics. Much appreciated design service helped us make the most use of our space.
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November 2025 by Brian Young
Steve was great! I explained what I was looking for and he showed me a few models and prices. He then let us discuss this amongst ourselves, and then was close by to answer any questions but wasn’t hovering over us.
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October 2025 by John Dillaman
Recently purchased a recliner at La-Z-Boy Cincinnati. I was very happy with the sales process and timely delivery. I highly recommend them.
