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March 2024 by Tyrone Bray
Jessica is incredible! She has helped me two years in a row and has been extremely helpful every time. Thank you to you and the rest of the Glasses Section staff.Dr. Cleary is thorough and provides an expertise that I've rarely encountered! The registration staff are kind and courteous too!5/5
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March 2024 by Bryant Edwards
Got here 5 mins late for my appointment and got told they couldn’t see me got pushed out another 30 days. Not even given the option to maybe wait and let the appointment behind me that took my place to come and maybe fit me in. Some of the people seem to hate ther job like it’s your fault
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March 2024 by John Scola
Michele did a great job helping fix my glasses that got sat on by mistake!
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March 2024 by Mike Metz
Eye examination and the young lady that helped me choose my glasses were great.
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March 2024 by Yaulonda Harris
Michelle is amazing!
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March 2024 by Hudson Stutz
I’ve been to a lot of places to get new glasses, including other LenCrafters. BUT the Western Hills Plaza store has by far given me the best experience! I’m not the easiest or most decisive person, but Michelle and her team were attentive and patient while I tried on different pairs and asked for their advice. Michelle was knowledgeable when helping navigate my vision coverage and made sure I got the best of what I needed at a great price. She made it easy and enjoyable! I’ll definitely be back!
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March 2024 by Jill Sherlock
Friendly and attentive without crowding me while I browsed. Efficient with the measurements needed and the insurance process.
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March 2024 by RogueStatusWolf
I went in to get some new glasses and had the pleasure of working with Michelle. It was a great experience and, in fact, the best experience I’ve ever had when purchasing glasses. She’s so kind and seems to genuinely love what she does. Thank you!
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March 2024 by omega stollings
Great customer service and I had a thorough exam and everything was explained to me so that I could understand.
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March 2024 by Melissa Claus
Michelle was awesome to work with! She fixed my issue in less than 5 minutes.
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February 2024 by Hark!
Staff were courteous and helpful. Amanda specifically was a GEM to work with! She took the time to get everything just right, was patient with my many questions and provided an all-star experience. A++
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February 2024 by kippers stantrece
Great products and the customer service was great
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February 2024 by Molly Lou
Getting my glasses the same day (30 mins or less) was a awesome perk for sure... love my new glasses!
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February 2024 by Sue Riegelsberger
I walk in and was greeted. Happy Nice FRIENDLY Smiling faces. Had Michelle 034184 took Care of me. Gave INSURANCE look at glasses foundxa pair i like. Fit them. Order them. Very pleasure and very Nice to Talk to. EXCELLENT job. Thank you for bieng there. 5 Stars
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February 2024 by Denia Williams
Western Hills location needs security or something. My rep couldn't focus on my order for focusing on customers "allegedly" stealing.
