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March 2024 by Jay O'Neal
Sebastian was amazing at the Hyde Park location! Stop in and check it out, best units in town
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March 2024 by Chef Skrilla
Sebastian is the best property manager ever with a heart of gold! I definitely recommend renting and storing your items at this Marburg location!
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February 2024 by Penk Elephant
I highly recommend this facility GREAT CUSTOMER SERVICE
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February 2024 by Don Juan
Sebastien is very knowledgeable about his work and helped me out to find the perfect unit for my things. thank you so much buddy I’ll recommend you to all my friends
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January 2024 by Sandra Reese
Today iStorage Representive did an excellent customer service for this very please customer. His professionalism was on point. I appreciate you SebastienBlessings upon Blessings to you.
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December 2023 by Mike Hennagan
Sebastien has given one of the best customer service experience I have ever had he was very polite and knowledgeable and went out of his way to help me
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December 2023 by Mandi Senters
Unfortunately, I had to remove my property from the unit, which I rented for 2yrs, due to the poor conditions of the building. There was a large crack in the foundation, so anytime there was a downpour, my unit was flooded. Yes, I notified the on-site manager and spoke with someone via telephone from customer service, but nothing was done to accommodate me. I did retain the insurance and I'm upset that I didn't utilize it, because I believe that a claim would have been warranted. What upsets me the most is I sure received a monthly bill from them. In spite of it all, after the unit was emptied, it was also clean. I honored my end of the contract to the very end.
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December 2023 by sweet Giavonno
The new manager was so helpful and friendly, and a pleasure to talk with.
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December 2023 by Jeannette Brantley
My experience from back in 2018 to now 2023 has been very good overall knowledgeable information helpful with making sure that me as the customer understand the policy and rules and that everything will be taken care of before I start putting my things in the storage unit with good location & good service.Thank you,
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November 2023 by Danielle Penn
I've had a terrible experience with this company. I booked the storage unit online. I couldn't get my gate code to work and both days I went, there was no one in the office during working hours. I called and their voice mailbox wasn't set up and no one has EVER answered at that number. While sitting there, a man came up and started banging on the office door. Overall I felt unsafe, and was frustrated with being unable to contact anyone that worked at the facility. I then called their corporate office and was told that I would receive a full refund & my lease was cancelled. Today I received an overdue notice & late fee. Absolute horrible experience and unfortunately I cannot recommend this place.
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October 2023 by Jennifer Faye
They never have the gate open. I had a storage that was on the bottom floor so you had to go in down a bunch of steps and mass turns but if you could go on the other gate I could have been right on the floor where my space was.
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September 2023 by lobke huijs
Sam was wonderful with signing us up. The facility has great access and communication! Would recommend
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August 2023 by Deb Haas
So happy with our decision to use istorage in Oakley. We are moving and needed two units--Sam was able to get us two close together. He was really helpful and friendly when I stopped by for the first drop off. The security protocols make me feel like our things are safe. Highly recommend Sam and istorage!
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August 2023 by Brandi Becknell
Best storage place around. Sam is the best. He is so nice and friendly. He is very professional yet goes above and beyond
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August 2023 by Jamie Thibert
I rented online and when I arrived the unit wasn’t what I needed. Brandi was in the office that day and straightened everything out! Her customer service was excellent and extremely helpful during a stressful time.