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September 2023 by Jessica Williams
They were very nice and friendly. But not anything that worked for me. Lots of ruffles.
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October 2022 by Shannon Broderick
I visited this store over the summer on a REALLY hot day and the store's AC system was dunzo. Of course with the way things are these days, it wasn't able to be replaced for a week or so, I believe. The store manager and the other employee were just so nice and unbelievably dedicated to be at work that day with how hot it was. They had fans going and were trying their hardest to do the job the best they could under the circumstances, all while showing smiles on their faces. Fast forward to this past weekend (Fall) when I visited the store, I was able to see the office manager again, Andrea. She is just a breath of fresh air! And the store is AMAZINGLY organized and so welcoming. Thanks again to Andrea and her staff. The LOFT organization is very lucky to have someone like these sweet people working for their company!
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March 2021 by Camille Robinson
I was able to shop in peace and the salesperson checked me out quickly. I love this location!
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February 2020 by Tracy Lundy
Cute clothes and good sales. Would have given 5 stars unfortunately I don't always feel welcomed
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January 2020 by Artist B
Ok so walked out with new pants on ? Staff kind and attentive I would absolutely return to themA decent variety of black jeans this fabric is genuinely plush (attractive to lint) and shape beautifully slimming
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September 2019 by KellyAnn Willow
I stood at the front for 5 minutes. There was a person up front behind the register but I wasn’t even acknowledged. I put down everything I was going to buy and walked out.
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September 2019 by Mark Fisher
I was with my wife when she was about to check out. She was ignored. She put what she had down and just walked out.
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July 2019 by Cheryl Comparativo
Cute clothes and good service! This last visit I was fortunate to find exactly what I was looking for, and it happened to be on clearance. I also had a promotional voucher which had an issue ringing up, but the store clerk was very helpful and gave a discount anyway.
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July 2019 by Beverly Swaile
Nice selection of clothing, but understaffed In the staff are not particularly helpful. They can do better
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July 2019 by Rhonda Freund
Store is always a mess (sizes not in order, clothes not in order, clothes in fitting rooms, etc.) and sales associates are always rude (they don't wait on you, won't help you find what you're looking for, etc.). I drove 45 minutes for new items they had in stock but found out upon arrival that they had not been put out on the floor. The sales associates could not be bothered to look in the back for the items saying "they didn't know what box they would be in but you can come back next weekend". Very poor service.
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May 2019 by sanjay arya
Good ladies cloth collection
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July 2018 by Jamie Geesner
I shop at the Loft pretty regularly and have never recieved pole customer service. But I went in yesterday, early afternoon, and was completley ignored. There were three employees talking, one of which I believe was a supervisor or manager, and I was completely ignored. I walked around the store for about ten minutes and wasnt spoken too once. It's very disappointing.
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July 2018 by Manda
Good sales!
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September 2016 by Missa S.
An update to my recent review (9/2). I emailed corporate and someone from the store got back with me yesterday. I called today and it was a very positive experience. Jennifer, the manager, was very professional and listened to the entire ordeal. She also handled the situation very well with the two sales associates. My mom and I will definitely go back to shop there, it just may be a little while .
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December 2010 by A Google User
Very nice place. Everything that I was expecting.