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January 2024 by Terry Elliott
Poor customer service
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December 2023 by Alexis Tammi
Highly recommend this lululemon! The customer service I received today was truly above and beyond. I had a pair of beloved leggings that had a flaw, so I needed to get new ones. The store associate explained all of my options through the quality promise program and spent at least 10 minutes with me until we decided on a way to go. She was cheerful and energetic and really made me feel like I was valued. I wish I remembered the her name, but I know it started with a J and who was wearing a really cute orange “Who Dey” fit for game day. Thank you!
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November 2023 by Karina Bonds
Very friendly store. Andrew went above and beyond to assist with a purchase. Definitely will return when in the area next
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November 2023 by J Dr
Wow just had one of the best customer service experiences of my life at any establishment ever. Thank you Brooke and rook for providing me with this above and beyond, kind experience. This location is great. I'll continue to come back forever.
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October 2023 by Brian O'Toole
Terrible customer service, rude employees, will never be going back to Hyde Park Lulu Lemon.
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August 2023 by Janani Rajkumar
I had an absolutely amazing experience at the Lululemon store, thanks to an associate who went above and beyond to find me activewear that fit perfectly. From the moment I walked in, she attentively listened to my preferences and workout routines, guiding me through the store's collection with expert advice. Her dedication was evident as she patiently brought out various options. Thanks to her exceptional service, I left with confidence-boosting activewear that fits like a dream. This associate's commitment to outstanding customer service sets a new standard, making my Lululemon experience truly exceptional.
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June 2023 by Jaid Bly
Been to this location twice now since moving to Cincinnati at the end of April! Both times the workers have been so nice and helpful! One of the best stores I’ve been to for sure
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May 2023 by Mike Madanat
Ava was so helpful and made our shopping experience enjoyable and stress free. Above and beyond service that I wasn’t expecting!
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April 2023 by KiAsia
Once you shop at Lululemon there's no going back! I love everything they have to offer.
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April 2023 by Katy M.
The love each and every woman has for this store takes all the space in our hearts. My boyfriend surprised me and took me there for a mini shopping spree! I literally jumped off both feet when I saw where we were heading. Bring on the soft, buttery, feels like your naked leggings. I was here for it! I had previously bought a pair quickly awhile back and I got one that was too big (I would size down in leggings!) and had been talking about getting a pair that fit better. The staff here define the definition of customer service. They helped me choose what I was looking for, took my items to the fitting room and had it marked with my name. Talk about going out of the way for the customer and spicing it up with some personalization! I think it's common that we all just naturally love to see our name, am I wrong? I went and was greeted with the sweet fitting room assignee. She was great and checked in with me multiple times (and others) while fitting my clothes. I asked about the notorious belt bags and she snagged me one in black! I was shining as bright as some of the colors the store offers in items. I was beyond excited and did a little happy dance on the way to checkout. What a fun surprise - send this review to your significant other as a " subtle hint" .. you're welcome!
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April 2023 by Kevin W.
I've been to several Lululemon stores and this one has to have the best group of workers at them. The trio of girls who was working the day I went were absolutely fantastic. They were all super nice and very helpful in finding what I needed. They made sure I had the right clothes to try on, a fitting room with my name on it, and were incredibly personable. I definitely would recommend this store
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October 2022 by Cali Malone
I decided to try lululemon following numerous recommendations for their leggings. My first visit was a really good one. Allie assisted me from the moment I stepped into the door until checkout. I can’t praise her enough! She explained different styles, sizes, fabrics, etc. I ended up leaving with more than I anticipated, but I am very happy with my purchases and the customer service Allie exemplified.
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October 2022 by JD Staley
Friendly helpful staff. Good quality merchandise.
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October 2022 by Anya Eberts
such good service. probably my favorite lulu location.
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September 2022 by Ronda h.
Madison was one of the most attentive, informative sales associates I've ever encountered. Thank you for helping us!!