-
June 2023 by Mel Bewley
They profile and pass judgementRacist? Maybe against low incomeOh and they think it ok to lie to your face
-
January 2023 by Doug Benson
Not open on Saturdays. A lot of people work thru the week and Saturday is their only opportunity. First Financial bought my previous mortgage holder, if not for this fact, I would never give them business.
-
December 2021 by Jessica Knab Lane
Amazing customer service! Highly recommend this bank, especially this branch. Everyone is so friendly and makes any task a breeze.
-
August 2021 by Donnie Centers
Jaymee is amazing. In fact both ladies that work are so welcoming and sweet. Jaymee has been patient with me ever since joining with them. Always giving my helpful information as far as credit and loans. Amazing service guys!!
-
August 2021 by Sherrell O
Worst branch ever. My husband had an issue with the atm. He was depositing money and the machine rebooted on him I advised him to take a picture of the screen just in case there's an issue the following day . He called the Monfort heights local branch he they told him they saw the money but kept giving him the run around for 3 days. I spoke to a rude rep Emily on the phone who was disrespectful and hung up on me.I reached out to the higher ups and my husband received his funds in his account the same day. Poor customer service at that branch.
-
February 2021 by Jessica Knab
Amazing customer service! Highly recommend this bank, especially this branch. Everyone is so friendly and makes any task a breeze.
-
April 2018 by James Gonzalez
The main bank teller who signed me up for an account lied to me about other banks/credit unions charging them a monthly fee when I first moved to Cincinnati. The younger man with short blonde hair was also prejudice and tried to talk to my partner and I like we were uneducated. I quickly closed my account and started up a new account with Kemba. Even the people that went in here seemed racist too. I can see why they got robbed before.
